Gary was very helpful on our purchase and made it very pleasant to purchase a vehicle.
Gary Santora was everything I could ask for in a Sales Consultant. He was professional, personable, knowledgeable, and most importantly there was no pressure. Gary showed that he cared that I was getting exactly what I wanted and the communication from the time of order until the time of delivery and purchase was great. I would highly recommend Gary or any member of the team at Carman Ford for your next car purchase.
Very easy and pleasant car buying experience. I just purchased a 2021 Lincoln Nautilus and they worked with me to ensure I got the exact car I wanted. Gary was a good guy to deal with. He was easy going, knowledgeable and without high pressure or aggressive salesmanship. I certainly recommend this dealership if you are in the market for a new Lincoln. My only minor criticism is that the showroom is dated and needs a complete overhaul. High end vehicles deserve to be shown in a higher end environment. However, the excellent friendly and knowledgeable service I received does warrant a 5 star rating. The jury is still out on the Parts Department though. When I went to pick up my new cargo mat the initial greeting was very unfriendly. The guy seemed annoyed I interrupted his relaxation time leaning on the counter. Then he seemed annoyed that he actually had to get up and do something. So instead of helping me, he turned the job over to a more friendly and competent co-worker who appeared to be the only one actually working I hope the service department is better than the parts department because I wasn't impressed.
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work.
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work.
Great customer service and everyone was so professional. No haggle, No stress great experience! Thank you Gary S.
I recently purchased a Lincoln from Carman. It was a great experience and the total staff, from the President on down were friendly and very helpful. Gary our salesperson did an excellent job. I would highly recommend the Carman Group for anyone looking for a new or previously owned vehicle.
I cannot say enough great things about this wonderful dealership. Larry, Gary and the crew took care of me with such world class service and tremendous professionalism. You have a customer for life.
Gary was knowledgeable on the equipment packages and was a true pleasure to work with. He was responsive. Would recommend Gary and Carman Lincoln