Reviews
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
Posted on DealerRater by Toolmantim353
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
Posted on cars.com by Toolmantim353
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
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by Josh Alley
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
Posted on cars.com by bob
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
Posted on DealerRater by bob
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
Posted on DealerRater by Vincent G K
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
Posted on cars.com by Vincent G K
They took care of my baby. (Body shop) And went above and beyond. Thank you
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by Lorraine Layton
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Posted on DealerRater by Lauras0508
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Posted on cars.com by Lauras0508
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
Posted on cars.com by tapple2112
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
Posted on DealerRater by tapple2112
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
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by Corey Davis
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Posted on cars.com by Frank C.
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
Posted on cars.com by Francisca Abrego
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Posted on DealerRater by Frank C.
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
Posted on DealerRater by Francisca Abrego
They were very welcoming and very fast with the service I got done here!!
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by Alexa Nowocin
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Posted on DealerRater by Edge
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
Posted on DealerRater by jtcannavo
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Posted on cars.com by Edge
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
Posted on cars.com by jtcannavo
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
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by Aisha kabba
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
Posted on cars.com by Amarieh04
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
Posted on DealerRater by Amarieh04
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
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by Paige
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family.
Our salesman Vincent G. is nice and knowledgeable got us out the door quickly.
Todd gave us a fair trade in value and every Ford allowance available to help us out door.
Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford.
Thank you
Peter B.
Posted on DealerRater by Peter B.
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Posted on cars.com by Peter B.
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
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by Marco Acevedo
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
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by MysticMango64 _ИАИI
Fast service, and great communication I will definitely be back for all my service needs.
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by Shawn Tyre
Best Ford service department in our area.
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by Jaime Roques
Quick, courteous, efficient
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by Michael Johnson
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
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by Middletown Kitchen and Bath, llc
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
Posted on DealerRater by Crabber140
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
Posted on cars.com by Crabber140
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
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by Jim Ryan
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
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by Middletown Kitchen and Bath, llc
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
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by Tim Elliott
Larry and his Team take great care of our family auto purchase and service needs.
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by biggberts
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
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by Tim Ivory
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
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by Miguel Hernandez
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
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by Janice Bove
Great service they are all very nice .
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by Teresa Cirillo
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
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by Jammile Montero
Carman Ford Service Department did an excellent job.
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by Carolyn Backus
The office staff was courteous and helpful
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by Coach Pee
The office staff was courteous and helpful
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by Y Lee
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range.
What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit.
The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
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by Joshua Irwin
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
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by Frank Gomes
Kevin Da Rocha was so helpful very pleasant and just very nice!!
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by Carol Hines
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
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by George Woods
Ford will do its best to give you the best service for your vehicle.
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by Prince Dryer
Great Service
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by Paul Hewett
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
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by James Fahy
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
Posted on cars.com by pehewett58
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
Posted on DealerRater by pehewett58
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit.
The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out.
If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
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by Michelle Gomes
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
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by Lawrence Isaacs
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Posted on cars.com by raygreenhalgh1963
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up.
Great experience.
Posted on DealerRater by raygreenhalgh1963
Best experience ever there has been no better experience
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by Marge Thompson
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
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by Deborah Hasher
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
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by Luis Soto
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Posted on cars.com by Natalie
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Posted on DealerRater by Natalie
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
Posted on DealerRater by dennisshrock
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
Posted on cars.com by dennisshrock
I ordered and purchased a vehicle from Carman Ford and had a great experience.
I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc.
I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle.
My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process.
Everything on the pricing was transparent and no pushing to get dealer add-ons.
Great experience overall.
I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
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by DoubleBasher
Very good prompt service at the quoted price. Delivered on te as promised
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by Kevin Pritt
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Posted on DealerRater by ptully
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Posted on cars.com by ptully
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
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by William Robinett
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
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by Chris Parsons
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
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by michele michele
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Posted on cars.com by mfkpennrn
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Posted on DealerRater by mfkpennrn
Great experience easy to work with great sense of humor great person explains everything thanks
Posted on cars.com by Michael.Stapleford
Great experience easy to work with great sense of humor great person explains everything thanks
Posted on DealerRater by Michael.Stapleford
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Posted on cars.com by Thomas Shellenberger
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman
Ford earned this one.
Posted on DealerRater by Thomas Shellenberger
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
Posted on cars.com by Joe13761
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
Posted on DealerRater by Joe13761
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
Posted on cars.com by Breslinl
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
Posted on DealerRater by Breslinl
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of.
Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car.
The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free.
Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Posted on DealerRater by Dawn
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Posted on cars.com by Dawn
Kyle was very in tune to our needs in leasing 2 new cars from you!
Posted on DealerRater by reneeburke46
Kyle was very in tune to our needs in leasing 2 new cars from you!
Posted on cars.com by reneeburke46
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Posted on DealerRater by Gary Stacey
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Posted on cars.com by Gary Stacey
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Posted on cars.com by Eli
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Posted on DealerRater by Eli
Best car dealer experience in my 25 years of experience!!! Kyle was great to work with AND transparent with all his answers.
Posted on cars.com by FC
Best car dealer experience in my 25 years of experience! !! Kyle was great to work with AND transparent with all his answers.
Posted on DealerRater by FC
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Posted on cars.com by Johnkoval506
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Posted on DealerRater by Johnkoval506
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Posted on cars.com by eriksav0607
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Posted on DealerRater by eriksav0607
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service!
Posted on cars.com by Peggy.delfabbro
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
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by Josh Alley
They took care of my baby. (Body shop) And went above and beyond. Thank you
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by Lorraine Layton
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
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by Corey Davis
They were very welcoming and very fast with the service I got done here!!
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by Alexa Nowocin
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
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by Aisha kabba
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
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by Paige
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
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by Marco Acevedo
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
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by MysticMango64 _ИАИI
Fast service, and great communication I will definitely be back for all my service needs.
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by Shawn Tyre
Best Ford service department in our area.
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by Jaime Roques
Quick, courteous, efficient
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by Michael Johnson
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
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by Middletown Kitchen and Bath, llc
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
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by Jim Ryan
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
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by Middletown Kitchen and Bath, llc
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
Posted on
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by Tim Elliott
Larry and his Team take great care of our family auto purchase and service needs.
Posted on
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by biggberts
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
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by Tim Ivory
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
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by Miguel Hernandez
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
Posted on
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by Janice Bove
Great service they are all very nice .
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by Teresa Cirillo
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
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by Jammile Montero
Carman Ford Service Department did an excellent job.
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by Carolyn Backus
The office staff was courteous and helpful
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by Coach Pee
The office staff was courteous and helpful
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by Y Lee
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range.
What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit.
The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
Posted on
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by Joshua Irwin
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
Posted on
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by Frank Gomes
Kevin Da Rocha was so helpful very pleasant and just very nice!!
Posted on
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by Carol Hines
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
Posted on
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by George Woods
Ford will do its best to give you the best service for your vehicle.
Posted on
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by Prince Dryer
Great Service
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by Paul Hewett
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
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by James Fahy
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit.
The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out.
If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
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by Michelle Gomes
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
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by Lawrence Isaacs
Best experience ever there has been no better experience
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by Marge Thompson
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
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by Deborah Hasher
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
Posted on
Google
by Luis Soto
I ordered and purchased a vehicle from Carman Ford and had a great experience.
I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc.
I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle.
My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process.
Everything on the pricing was transparent and no pushing to get dealer add-ons.
Great experience overall.
I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
Posted on
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by DoubleBasher
Very good prompt service at the quoted price. Delivered on te as promised
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by Kevin Pritt
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
Posted on
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by William Robinett
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
Posted on
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by Chris Parsons
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
Posted on
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by michele michele
The salesman who sold me my new Maverick, was thorough, respectful and listened to my needs. His name is Dan Shine and I highly recommend anyone looking for a new vehicle to contact Dan
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by carl borkland
My experience at Carman Ford in New Castle, DE. Was excellent in service, communication, and the ability to make decisions on how things work out for us.
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by Maryeli Montero
Excellent service delivery and communication
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by Grace Francis
Can’t wait to upgrade to ST!!! Awesome experience at this location. One great of a team: Kevin, Bob, &Ryan would have not been driving off without the support of those three men.
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by Tyree Garvin
Great dealership. The team there has the experience and customer service skills to make even the novice customer feel good about their purchase. Todd and Greg have helped me with multiple purchases throughout the years.
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by Tony King
I ordered a Mach - E and it took 8 months to arrive. There wasn’t a lot of communication along the way but I expected that. The car is great and better than expected. My wife loves it and I can’t wait to inherit it when she gets another one in a few years. This is definitely not your father’s FORD. People give me crap for buying Fords but our cars looks better and have less issues than their vehicles. Cars ebb and flow but people get caught up in a name and not the reality that Ford is a better value vehicle now. Carman Ford has been great to me and my family for 10 years.
Update- I wrote this comment 3 years ago and just returned to Carman Ford and leased another Mach E . The dealership has helped me to purchase and lease 5 vehicles now for my family and provides excellent service each time. The Mach E is a quality product and well designed for our needs.
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by Ngano King Sr
Back in April I was in the market for a new 2025 F-150. I scoured the internet and found a few trucks that I would have been interested in. So off I go truck shopping. Every dealership I visited, the truck I went looking for was already sold. And then they tried putting me into something that I didn't want. Then I went to Carman Ford. They also didn't have what I wanted, but Todd and John said, 'Why don't you order exactly what you want?' 'We will guarantee the price no matter what happens with the tariffs and the other crap going on. So I put together what I wanted and they ordered it! When my new truck came in, they called me and I went and picked it up! Todd went on vacation and handed me over to Dan, also a good guy. All with a smile and a handshake! I highly recommend that anyone in the market for a Ford/Lincoln go see it my friends at Carman Ford/Lincoln! Service dept is top notch too!
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by Denis Shaffer
Direct and easy to get appointments. Staff responsive.
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by Donald Tepper
They were quick and courteous.
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by Richard Shade
Fantastic experience from buying to maintaining!
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by Alexandra Astone
If you have a Ford of any type, size, I believe the experts at this facility will make sure you have the best services for you product.
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by Prince Dryer
They were great! I had my Ford Maverick serviced by Carman Ford and they were great. They kept me informed throughout the process. The manager was professional, friendly, and polite. I was blown away by the level of service.
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by Barry Goodinson
Great service and communication
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by Tony Soto
Greg was an excellent salesman. He was respectful and professional. Frank in finance was also very professional and personable to work with
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by Melissa Thomas
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
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by Maryanne Beard
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
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by A Google User
The customer service that you receive when dealing with the sales department or the service department, have been the best. They fully explain everything to you and handle your property with the best of care. I absolutely appreciate the fact that they don't make you feel pressured, when it comes to sales or service. The Ford Group, made my experience wonderful.
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by Bren H
Top notch experience
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by Daniel Malloy
Top notch experience
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by Daniel Malloy
Love the environment of this dealership. They don’t force you to car you don’t want. They go out of their way to make sure you’re happy. Robert. H Is the coach. He sets up the whole situation. Where you want to be if you’re financing. Todd was the quarter back. He set everything up for me. Kevin Da Rocha was the wide receiver who took my experience all the way to the touchdown by making sure my car was detailed, gassed, it was ready to go. He was just amazing throughout the whole experience. It hits different when the top notch dealership like this has adds a family touch the experience. Definitely recommend anybody to go there
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by Rodney Clerveaux
I recently made my first vehicle purchase from this dealer and was very pleased with the whole process. This is exactly what buying a car should be like. The sales person was friendly, knowledgeable, and low pressure. They followed up with me to answer all my questions in a timely manner and didn't play any of the typical "shady car dealership games". When I asked them for a full price quote and trade in value, both were fair and competitive with extremely reasonable processing fees; no haggling or games, they offered a good number up front and we were able to move on. They offer the usual "dealer add ons" and certainly make a good faith effort to sell them, but at no point were they ever pushy about it. Financing through Ford was a breeze.
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by Sean Crampton
Joe in the service department is truly amazing he answers all our questions and goes beyond to help us we would recommend him to everyone
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by Kimberly Stranahan
Loving my plug in hybrid
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by Bill Pardoe
The attitude from one of the greeters was not great
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by stanley bates
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
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by William Anderson
The best way to put it
The hole team is great
Thank you great service
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by jim boyd
I always receive excellent service at Carman Ford. My service advisor Adriana is the best.
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by Dan Ash
First time at Carmon Ford for service on are 2022 ford explorer service department is super and staff was really nice
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by Bob Hunter
Great Service and sales support. They take the time to listen to the customer and work with them. Great experience in buying a new car.
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by Wayne Dragish
We worked with Scott Ponsell. He took my phone call at 11:00am, found the Hybrid Ford Maverick we wanted, and we drove it home later that day! It doesn’t get any better than that. Scott had called me back by noon to follow up as he had promised.
Frank A. handled the financial end efficiently: Minimal time to organize the details, clearly explained terms in a friendly way.
We will certainly return to Carman Ford!
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by Rena Geckle
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
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by Minister Cheryl L. Moore
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
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by Minister FavorAbounding
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well.
Keep up the good work.
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by Tammy Reeves
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well.
Keep up the good work.
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by Tammy Reeves
I was very happy,and satisfied with the level of professionalism,shown to me by Carmen Ford Services,during the repairing of my vehicle,at my home.
It was so convenient,and I was very happy with the service,that was rendered. The young gentleman,did an excellent job,and was very professional, efficient,as well as extremely qualified to get the job done. All Representatives with whom I spoke with at Carmen Ford were very nice. They were a professional, courteous,very considerate.and concerned
I would recommend Carmen Ford,for future services,and the convenience of
Home Service. Thank you to everyone at Carmen Ford services for you're excellent service,and helping me during my time in repairing my vehicle.
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by Betty Owens
Ford fixed both the recalls on my Escape and gave me a loaner even though it only took 2 days to do everything.
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by Randy Reeves
1st class Dealer. A+++ Asked Nick to keep an eye out for a '24 Edge. Called me 2 weeks later with a beautiful sel. Came in with a Very acceptable price, but I have to haggle. Agreed with no pressure. Filled the tank without asking. I have bought 4 cars from Ford dealers and almost another last month. The others were a nightmare with refusing to give a spare key or changing the price on me. Carman was an absolute pleasure to deal with. And they also have a Dallas fan salesman there you can pick on.
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by dave bowne
Gary was very helpful on our purchase and made it very pleasant to purchase a vehicle.
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by David Evinger
I have consistently received excellent service from the Carman Ford service department for both my Ford Super Duty and Lincoln Navigator. Thanks to Joe and Mike for their expert vehicle service and keeping me informed as to my options.
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by James DiOrio
I found the team at Carman Ford Lincoln to be very knowledgeable, polite and easy to deal with. They really went out of there way to help me get the rite car for my situation. I will be back...
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by Glen Scarcelle
Great experience from start to finish. Informative & all above-board. This is NOT one of those OTHER dealerships where you have to keep your hand on your wallet & keys the whole time. They care about relationships, not squeezing every last cent out of you.
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by Edward Thuer
Fantastic communication. Timely and thorough communication for a warrant claim made for a great experience
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by John Atkinson
If you're in the market for a new truck, I highly recommend Carman Ford. The entire experience for me was fantastic, and I'm excited to get many years of use out of the new F150. Larry, Dan, Vince, Frank and their team made purchasing my new truck stress-free and seamless. Thanks again!
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by Jon Falkowski
Great experience. Very understanding people, and not a pushy sales team. Also gave me the most for my trade! I will be back for my next ford!
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by Mariano Canuso
Greg is my kind of salesman. Easy going no pressure and a desk of Knick knacks to entertain me. Made the entire process easy and quick. First time buying from carman ford but not my last. Special thanks to Bob in finance as well. Love the carrier!
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by Colleen Wilson
Overall, I was satisfied!!!
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by T BETHEA
Nice service , except that the jack broke half way through the tire rotation.
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by Old Man MTB
Very professional.
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by Michelle Jones
I went to Carman Ford to purchase a new Ford Ranger. The salesperson was great. I picked up my Ford Ranger and drove it home. Everyone loved the new design. The gas mileage is great. I would recommend everyone to purchase a Ford Ranger.
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by James Brinson
every experience i had there was great a special thanks to joe who
went above and beyond to help me
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by Amanda Soley
Very Professional...No pressure. And will do what's needed to get the deal done...Will definitely deal with Carman in the future...
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by Fred H
I had a great buying experience. Greg, Brian, and Bob went above and beyond. Highly recommend, I would give more stars if I could
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by Ines
Enjoyed working with the folks at this dealership. First dealership I felt that wasn't openly trying to take advantage of me. Willing to work with me. Will be shopping here again in the future.
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by Anthony Carroll
Responsive and knowledgeable Sales and Finance reps. Very attentive and clearly customer focused. Great deal on a great Bronco
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by Mike Mauro
Very professional
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by Cj Jones
The manager did a good job clearing up things with me. The automated alerts and the chat assistant are pretty useless. As always, just call and wait for a human being to pick up.
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by Ethan Hackett
I would not go else were to purchase a car car or to have my it served. The servic advisors are always friendly and communicate clearly what is going on and the serves is prompt.
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by Bob Hepner
Technician fixed our recall issue at our home. Friendly, knowledgeable and efficient...thank you.
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by MILLIE HAYES
Hasan from the body shop was great! I was involved in an accident on a Friday and he had my car in the shop that Monday for repairs. He communicated throughout the process and his staff was super pleasant. I will recommend them to anyone needing body work.
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by vallee rice
I always receive great service when I have a problem. The service advisors listen to my concerns and seem to be looking out for my best interest. -Can't...
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by Roxanne A.
fantastic service! great management, customer service and quality work. definitely top notch body shop
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by Mike C.
Upon hearing a noise while braking after the brakes were fixed, they expedited for me an earlier appointment and diagnosed my car without charge. That...
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by Vin D.
Truly the best place to go for all your car needs. Friendly staff make this place enjoyable to come to.
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by Brina G.
We were traveling, with a dog and a packed trailer, when our truck started to smoke. We pulled into Carman Ford & Chris was wonderful. He had the parts and...
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by Maria M.
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
Posted on cars.com by Toolmantim353
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
Posted on cars.com by bob
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
Posted on cars.com by Vincent G K
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Posted on cars.com by Lauras0508
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
Posted on cars.com by tapple2112
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Posted on cars.com by Frank C.
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
Posted on cars.com by Francisca Abrego
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Posted on cars.com by Edge
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
Posted on cars.com by jtcannavo
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
Posted on cars.com by Amarieh04
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Posted on cars.com by Peter B.
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
Posted on cars.com by Crabber140
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
Posted on cars.com by pehewett58
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Posted on cars.com by raygreenhalgh1963
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Posted on cars.com by Natalie
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
Posted on cars.com by dennisshrock
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Posted on cars.com by ptully
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Posted on cars.com by mfkpennrn
Great experience easy to work with great sense of humor great person explains everything thanks
Posted on cars.com by Michael.Stapleford
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Posted on cars.com by Thomas Shellenberger
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
Posted on cars.com by Joe13761
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
Posted on cars.com by Breslinl
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Posted on cars.com by Dawn
Kyle was very in tune to our needs in leasing 2 new cars from you!
Posted on cars.com by reneeburke46
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Posted on cars.com by Gary Stacey
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Posted on cars.com by Eli
Best car dealer experience in my 25 years of experience!!! Kyle was great to work with AND transparent with all his answers.
Posted on cars.com by FC
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Posted on cars.com by Johnkoval506
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Posted on cars.com by eriksav0607
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service!
Posted on cars.com by Peggy.delfabbro
Very easy process. They provided all the info I needed and didn’t pressure me at all. No games. No badgering!
Posted on cars.com by Henry
Vince made the experience very easy and straight forward. Gave us a great price right from the get go, so there was no back and forth. Very efficient as well. He knew what I was looking for and helped me with that. Did not try to push other vehicles on to me.
Posted on cars.com by sharadpatel73
Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience.
Posted on cars.com by aubreyj126
We came in not sure what I wanted, but when we found the F150, I knew. The price and mileage were good. Vincent was so professional and made the process easy, the entire team was great, I will definitely recommend Carman Ford and Dodge to anyone.
Posted on cars.com by rwmf1
Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles.
Posted on cars.com by garystacey_0129
Great service, listened to what I wanted and did not give me the run around. Everyone was very friendly, knowledgeable and helpful and let me drone on with stories and ultimately were looking to make the deal work and met me halfway to be where we needed to be. Easy to work with and I would buy here again.
Posted on cars.com by Parmfamily
Scottie made our experience wonderful from start to finish. He showed us every button and gadget the vehicle had. He assured us it was a great vehicle. His communication was superb and he knocked customer service out of the park. Go see Scottie, he will get you in your perfect car!
Posted on cars.com by Mel
This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!!
Posted on cars.com by jcjesusneverfails
Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy!
Posted on cars.com by halleydannemiller
Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone!
Posted on cars.com by jlodeski
Scott was very knowledgeable about the vehicle I purchased. I enjoyed my experience at Carmen Ford.
Posted on cars.com by Greg
I could not thank the people here enough for how easy they made this experience!!
Posted on cars.com by Lexanow
This is my 2nd Ford Edge I have purchased. Carman Ford is great to deal with and Scott made the process very easy
Posted on cars.com by Carol
Scott Ponsell was extremely knowledgeable and professional. He made the buying experience easy and fast.
Posted on cars.com by bshudsonpa
3rd vehicle purchased from Scott and Carman Ford Great to do business with as always
Posted on cars.com by Kh
Straightforward and efficient, I enjoyed my experience in buying from Carman. I felt like my time was respected.
Posted on cars.com by Will Ulrich
Best car buying experience I have had in 20 years. Simple, fast and efficient. Would recommend this dealer and Scott to everyone
Posted on cars.com by mattwinnington
Best vehicle buying experience ever. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family.
Posted on cars.com by Kbrooks15
Scott answered all my questions and made purchasing my new vehicle a breeze! I highly recommend Carman and will make them my dealer of choice in the future.
Posted on cars.com by Missy
Good dealership my dealer was very nice and communicated well with me throughout the process of ordering and receiving the truck
Posted on cars.com by JeffW
My experience was more than satisfactory from the moment I entered this dealership. I felt welcomed and Greg F. was clearly interested in understanding what I was looking for. All of the staff I engaged with was friendly and accommodating. I was very happy with the communication throughout and would recommend this dealership to others.
Posted on cars.com by Sharon H.
Very professional and trustworthy staff. I have brought my last 4 cars here over the years and have had no complaints. I had the opportunity to purchase both new and used vehicles. Thank you very much Scotty.
Posted on cars.com by DHalid
Just purchased my first car from Carmen Ford Lincoln in Delaware. My salesman Dan Shine was outstanding, no pressure sales, very product knowledgeable and went out of his way to find the exact SUV I was looking to purchase which was in No. Jersey. The sales manager -Dan and the business managers Bob and Frank were also excellent and all made for an excellent experience.
Posted on cars.com by kdbeach623
Dan was by far the best car salesman we have ever dealt with. He was responsive and worked with us on all sides of the deal.
Posted on cars.com by Gregbraccili
Honest, friendly, and delightful to deal with. They treated us like family and answered all questions and concerns we had.
Posted on cars.com by aph453
Scott was great and I left with the feeling that we are not done....he will be there if I have future needs and questions.
Posted on cars.com by Tmpwilmde
Amazing experience with Scott ! Professional, personable , and knowledgeable! We left the dealership very happy with our new car ! Ty, Scott .P. :)
Posted on cars.com by hfrances88
Scott Ponsell (Sales Consultant) made my car buying experience smooth sailing. He was knowledgeable and very pleasant during the whole process. He also took the time to show me how to work all the gadgets in my brand new Explorer! He is just an awesome guy all around. I would also like to thank Frank Azan (Sales & Finance Manager) for his awesome service. I will definitely recommend anyone who is looking for a new or used car to visit Carman Lincoln Ford!
Posted on cars.com by tmhaynes66
Great experience working with Scott on a 2024 Maverick purchase. He was knowledgeable and helpful in making the deal and I would recommend him to anyone looking to buy a vehicle from Carman Ford
Posted on cars.com by Dstone2175
Wonderful dealerships to work with and Dan was fantastic and went above and beyond in customer service and care and communication!
Posted on cars.com by K_H
Staff was friendly and did not try to pressure us to buy. Explained the vehicle to us process was not stressful.
Posted on cars.com by Bishop3761
Scott was our salesperson. Scott was very helpful, knowledgeable and a joy! This is my second Lincoln I purchased and Scott was our salesperson! Thank you so much for your professionalism and your patience. I will definitely be back for my next Lincoln!
Posted on cars.com by Chapman
Scott was our salesperson. Scott was very helpful, knowledgeable and a joy! This is my second Lincoln I purchased and Scott was our salesperson! Thank you so much for your professionalism and your patience. I will definitely be back for my next Lincoln!
Posted on cars.com by Chapman
We purchased a Lincoln Corsair Reserve model. It was a pleasure working with our sales person, Dan Shine! We were impressed with Dan, as he is very knowledgeable and professional and he’s really a very nice man! From beginning to end, the entire process was smooth and easy. We also worked with Frank, the finance manager and Joe, the service manager. They were equally highly professional and knowledgeable. The above referenced people are excellent representatives of this dealership, Carman Lincoln!! Please take good care of them…they deserve your praise!!!
Posted on cars.com by Thea
This is the third vehicle I have purchase at Carman Ford Lincoln and anther smooth and seamless purchase. Our salesman Vince was great and made this sometimes long and tedious process much better than expected. Looking on purchasing another Lincoln for my wife now. Do your research but Carman is worth a look --- good people and good prices.
Posted on cars.com by docjmc711
John was very helpful, and we didn't feel pressured into purchasing , like a few other dealerships that we looked at
Posted on cars.com by kgm22
Phenomenal experience at Carman Ford. Vince & Dan were incredibly helpful every step of the way. Great experience.
Posted on cars.com by rkilpatrick00
Had a great experience with John and the Carman staff! So personable and worked with us to work a deal in our budget. Great communication from everyone involved and loved the experience! 10/10 would recommended seeing the great guys at Carman!
Posted on cars.com by Nicole Veliz
I had the pleasure of talking with Scott and he is very helpful and knowledgeable and was a delight to work with!
Posted on cars.com by briannep
Scot was Great!! He had the truck I wanted ready before I gat there and was very knowledgeable about the process, which made it quick and easy!
Posted on cars.com by James08211979
John did a wonderful job getting us to the perfect deal! Also thanks to Frank and Todd for making it happen! Love my truck
Posted on cars.com by Ponchogreatdane
When you go to Carman for your next vehicle ask for Scott Ponsell. He took great care of me and my husband. He got us a great deal and was very patient and very knowledgeable about the car we chose. Thank you Scott!! (I forgot to mention he is also a very funny guy!
Posted on cars.com by wnpaxton
Extremely positive group of people that made the experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am a satisfied customer.
Posted on cars.com by bchin718
Awesome!Thanks again! Will definitely recommend you guys. I love my 2022 Chevrolet Malibu! Drives great!
Posted on cars.com by jayikeenbridgeford
From the second I walked in to my driving off with my new vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! Everyone was friendly and willing to help! I’d suggest everyone head there to make your next purchase!
Posted on cars.com by Cleopatra.cornish
The dealership is very professional and cuts to the chase in pursuing to get a deal done. I feel they are honest in their communication about the vehicles and do their best to present a quality vehicle. I have purchased two vehicles from this dealership in the past 3 years. I have not had any issues with dealing with them and mostly this is because of having good customer oriented staff — Vince is very patient and takes time to appreciate what is important. Thank you again.
Posted on cars.com by adibrushdan
John and the entire team were so knowledgeable and friendly! At no point did I feel rushed or pressured! I will be telling everyone about the amazing cars and service!
Posted on cars.com by Cleopatra.cornish
My compliments and gratitude to John MacDonald for patiently working with me for 2 months. He is a gentleman and a scholar. Frank made the financial aspect of this transaction as easy as could be. Both men are very knowledgeable re: to all the vehicles. My compliments to Carmen Lincoln Ford and the staff. It’s a class act. Everyone is so nice and kind. Thank you guys. Marty Novak
Posted on cars.com by blackrosevette
Easy, efficient, honest during the entire process. Best customer service! All dealerships should be this great!
Posted on cars.com by Nick_ac14
John and Frank made the buying process smooth. It was a pleasure buying my New Vehicle from Carman Lincoln!!!
Posted on cars.com by lisalentz4250
This was a great experience from my first visit ordering my new 2024 Maverick. Being able to track the process as it was going thru different phases of assembly. And finally taking delivery of the vehicle, everyone involved making sure I was happy with my purchase, and that they had done everything they could before I drove off.
Posted on cars.com by Cfg427
Test drove my new vehicle yesterday and came back today to buy it! Vince was a major reason we returned and was a pleasure to work with from beginning to end! We will definitely be recommending Carman to our friends and family. Thank you for an easy and stress-free experience!
Posted on cars.com by Cindeeniman
Very accommodating, friendly staff. I appreciate that the salesmen were not pushy at all. I am so happy about my decision to by a navigator. I will highly recommend this team!!
Posted on cars.com by Images8186
John's exceptional attention to detail and expertise made my car purchasing experience truly outstanding. Alongside Frank, he ensured a seamlessly convenient process from start to finish. I couldn't be happier with their service.
Posted on cars.com by crystalhaye
It’s was a awesome experience and the staff was excellent and would recommend this location
Posted on cars.com by washadac
Hi Scott, I was empressed with your sales presentation and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the good work. After the trip back to Florida I'm very impressed with the MKC!!!
Posted on cars.com by Ashworthmt
Scott was a pleasure to work with. He is very knowledgeable and helped us really understand our new truck.He has a great personality as well! Thanks Scott!
Posted on cars.com by Mhershey812
Vince and Todd are great. They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new truck. Vince, Todd, and Dan are why I am a repeat customer.
Posted on cars.com by gdempsey0
Everyone was helpful and informative. Scott answered and returned all our calls, we are happy
Posted on cars.com by Itlldoacres
Vince was very easy to deal with and listened to my needs and acted appropriately. He is a very kind and hard-working man.
Posted on cars.com by Shemps
Scott and the entire team were awesome. Very professional and made me feel at ease and welcome. I will recommend to my friends and family.
Posted on cars.com by Edconner44
Dan and Vince were great to work with. They gave me a very fair price for my trade in and made the closing process very easy. I highly recommend the dealership and dealing with Dan and Vince.
Posted on cars.com by Craig F.
Everything went smoothly. Showroom pleasant. John spent a lot of time going over settings and features. I
Posted on cars.com by brick32013
Everything and everyone from start to finish was wonderful. Scotty was extremely knowledgeable about the truck and the ford brand. He was also polite and respectful of our time. The sales manager Dan also took the time to speak with us directly and address any questions we had about the truck and the pricing. Would without question recommend this dealership.
Posted on cars.com by JtcF150
I just purchased a Lincoln Aviator from Carman Lincoln. The experience went very smooth, from the price, to the staff at the dealership everything was great! I would recommend this dealership to anyone! I have found a new family to purchase vehicles from!!
Posted on cars.com by mrmcgriff
All l can say!! Awesome experience! John Mac is an awesome sales consultant!!!keep up the good work!
Posted on cars.com by jessepringle
What an awesome car buying experience at carman ford Lincoln. John Macdonald Rocks!!! We are enjoying our new Lincoln Aviator! Thank for everything John
Posted on cars.com by jessepringle
Thanks to Melissa and everyone at Carman Ford for helping us get our new 2024 Explorer! They went above and beyond for us. We are very grateful and will continue to work with them!
Posted on cars.com by CierraWilliams4
Pleasant sales and management team, I enjoyed purchasing a vehicle, they filled my requests to purchase a vehicle from them
Posted on cars.com by jeffdazs
Very nice experience for me and my wife. The staff was very accommodating and professional. Scott was very helpful with all our questions. We love the explorer. Thanks to all of you guy’s. Steve & Mabell
Posted on cars.com by Sshort04
Best dealership I've ever dealt with feel at home have bought 6 vehicles from here.
Posted on DealerRater by Marge Thompson
Excellent customer service. The entire Carman Team plays an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H!
Posted on DealerRater by H Berger
Great service and delivery. Thanks for a fast and great experience! Can wait to drive our new car.
Posted on DealerRater by Jillianwilson129
Shopping online is challenging, but these guys we're helpful! No hesitation for future contacts.
Posted on DealerRater by les speckert
Everyone was so easy to work with from start to finish. Larry, Greg, Brian and Dan!
Posted on DealerRater by Emc82703
Great communication. Prompt delivery. Complete and fair explanation of the vehicle. Worked within our guidelines and excelled in service
Posted on DealerRater by robertb
Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford
Posted on DealerRater by Majo
Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport.
Posted on DealerRater by Awstubbs1
Scott was fantastic. Very informative, personable. He did an excellent job demonstrating all of the key features of the vehicle which we are considering. A true professional.
Posted on DealerRater by vincent.j.farrell
Carman autogroup was the most professional autogroup that I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager.
Posted on DealerRater by Tom Mahoney
They were great and they made the process go very smooth. We would recommend them to anyone who wants to have a great smooth experience!
Posted on DealerRater by Mmhill0929
They are awesome!! Excellent experience made feel like they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional
Posted on DealerRater by DJDC1970
Scott and the dealer shipment was very informative and quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott.
Posted on DealerRater by Qfmeg15
Scott was helpful, personable, and knowledgeable on the Scott was helpful, personable, and knowledgeable on the Ford Bronco. Although I wasn’t there to buy, I have one already scheduled for production, he answered any questions I had and even let me test drive it. Which is something a lot of other dealers have not been allowing. I may not be buying from there but because of Scott’s professionalism I will be having all my services done there.
Posted on DealerRater by rwoolman
Bar-none the most pleasant car-buying experience I have ever had. The staff was incredibly kind, courteous, and knowledgeable. John was personable, well-informed, and an advocate for everything in which I expressed interest. What began as a test-drive with deep interest on my part translated into John and the Carman Lincoln team helping me through it every single step of the way. Brian made the financing a breeze. I’m incredibly pleased with my vehicle!
Posted on DealerRater by Fateless
Scott was a pleasure to work with. Professional, knowledgeable, and very personable. He helped us every step of the way and made our Bronco Sport buying experience exceptional! Thanks Scotty:)
Posted on DealerRater by Hedgehog
After visiting several dealerships (both in person and online), I decided to listen to my mother and go to Carman Ford. I was looking for something used around the 2018 and up. I met Scott and all I can say is that he made the entire process stress free and pleasant, including paying off my current car note and giving me a decent trade in value. And on 7/14/21 I drove off the lot with my 2020 Ford Fusion Hybrid - totally unexpected!! After a month, I am very satisifed with my purchase. Because of my experience I will be referring others to Carman Ford, perticularily Scott but I'm sure that any sales rep will do an exceptional job!! Thanks again Scott (and mom)!!
Posted on DealerRater by Gwaller08
Thank you CARMAN FORD! For the best customer friendly, professional and knowledgeable Staff. Your honesty, and working with us was worth buying our new truck.
Posted on DealerRater by Ihmriveraf
I worked with Mike Sipala at Carman Ford and he was absolutely wonderful! He was more than willing to answer any questions that I had and he made the process easy and enjoyable for me. I could not have asked for a better experience when trading in my previous car and buying my new car. Greg was a huge help as well! He made everything so easy and his customer service is top notch. Best experience I could have asked for!
Posted on DealerRater by arapp11
Delaware Dan is the man! Great service and support! Greg Grimaldi is great with my family and his follow up is great! Have purchased 5 vehicles from Carman
Posted on DealerRater by metkiff21
Had a wonderful experience. John our sales consultant was awesome and very knowledgeable with the ins and outs of the vehicle. Everything was a no hassle and went smoothly with no issues. Thank you!
Posted on DealerRater by Bjdugent
Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++
Posted on DealerRater by kayjay648
It was a pleasure working with Scotty. He answered my questions so I knew what I was going into, before going to dealer. I live in Maryland
Posted on DealerRater by Trulyawesome68
I purchased my 2020 Ford Fusion Hybrid July 12, 2021 the transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell was perfect in explaining the technology of my vehicle. I am enjoying my Ford Fusion Hybrid and I thank Carman Ford for this buying experience. I would like to further my upgrade experience and hopefully Carman Ford can later help me to upgrade for my future choice.
Posted on DealerRater by Mranthonyclark
Dan Shine is the Man!! Has worked with me on three vehicles and I’ve always been satisfied with his expertise in getting the deal done! The entire Carman organization is top notch!
Posted on DealerRater by mikeshimp
All the folks at Carmen are wonderful! I knew exactly what car I wanted to purchase and they went out of there way to find it for me, a second generation hybrid Lincoln. I was informed that the car was available at a very reasonable price. I have had the car for over a month and love it!! Thank you Dan, Mark, and Frank for your fabulous service.
Posted on DealerRater by patricia.a.Ramone70
Entire staff was pleasant to work with and very patient. I would certainly buy another car from them in the future. I will share our experience with friends and family.
Posted on DealerRater by lottieis48
This dealership was great to work with I would send everyone there. Thanks for all you did .hope to came back again patrick Tesche Again thanks
Posted on DealerRater by coach758
All the guys at Carman are fantastic! Thank you again to Joe, Frank, John and Brian for helping me get back into the Explorer I’ve been wanting for years.
Posted on DealerRater by jamk1998
Michael Robinson went above and beyond for and was the perfect example of what a car salesman should be. All staff was friendly and inviting.
Posted on DealerRater by Davebarlow85
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work.
Posted on DealerRater by Carol
There was great customer service. Everyone that I had interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved.
Posted on DealerRater by pburroughs2
Joe MacDonald was awesome! All the service was 5star from sales, manager and business office. We will be back for future purchases. Thank you!! 5 star
Posted on DealerRater by Janinegallagher
Great service!! Staff was very helpful when it came to being patient in providing me with the best options. Left with my new baby today
Posted on DealerRater by Jessgomez03.jg
John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!!
Posted on DealerRater by rusty2val
This is our 8th car purchase from CARMAN. Always satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat!
Posted on DealerRater by Andy
This is my 2nd MKZ I've leased with Carman Ford Lincoln and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing!
Posted on DealerRater by littlecherub14
You can't find a better Salesman than John Brooking. He has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back to John. The entire process from meeting John to driving away took less than 2 hours. And he gave me $6,500 in incentives and rebates. He is professional and kind. He is patient and humorous. I will continue to return to Carman Ford and John Brooking for all future car purchases.
Posted on DealerRater by LindaB
We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC!
Posted on DealerRater by LEENIE
John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy.
Posted on DealerRater by DanielleG
John and the entire team at the Carman Ford Lincoln dealership were AMAZING to work with! They made the process so easy - exactly what I was hoping for. They came to me at home multiple times, made the trade-in of my lease incredibly easy and hands-off for me. The convenience factor of working with John and the team is something that will keep me coming back to the dealership again and again!
Posted on DealerRater by jdonnelly74
Salesman was very helpful and kind. Practiced COVID safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices
Posted on DealerRater by Liz
Where do I even begin.....Words cannot even describe how incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just say it was almost nearly impossible to pull this deal off as I had a trade in I was upside down on by at least 10000, a credit score if 620 and I had 0 to put down and I still walked out of their with a new car....a lower interest rate than I walked in with, and the highest offer possible for my trade in. Frank worked tirelessly to make this happen. John led me in all the directions I needed. Greg.....was like the big brother I needed to show me alllll the cool xxxx thus far had to offer. I xxxx near think this car knows my childhood it knows so much. Anyway, inredibleeeee experience and I will come back here every time I need any business done with a vehicle. Oh and if your real lucky guy will get to meet three brothers and their father that all work there which gives it such at at home feeling....even tho their one brother may just be adopted but shhhh. The employees all also dress like Mathew mcconaughy picked out all their outfits. Overall just very impressed. Outstanding performance.
Posted on DealerRater by Brookedirusso
I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they represent. Scott Ponsell and I had a lot in common, he was, is, has been and will be extremely helpful in the entire transaction. I truly appreciate everything he did in the process. Thank you so much for the quality service.
Sincerely Alfonzo N. Plant, Sr.
Posted on DealerRater by mickeyplant57
Always a great visit to Carman Ford. This is our third car and won't be our last. From start to finish it was a great experience and would recommend this dealer to everyone.
Posted on DealerRater by spartans4life
Was a great experience from start to finish, well taken care of and very happy with our new car! Thanks John and the entire Carman team!
Posted on DealerRater by JNeri
What a wonderful experience from looking at options through the buying experience! John and Frank are beyond exceptional to work with!
They both have far exceeded my expectations!
Posted on DealerRater by Shannon M.
Everyone was very nice to me and my daughter.I can not speak but everyone treated me with respect and I felt were looking out for my best interest
Posted on DealerRater by laursen7
It was Great experience the car salesman was very friendly and professional and I want to thank everyone for the great opportunity thank you for everything
Posted on DealerRater by Carmen Santiago
My experience in a word was like chatting with old friends. John and Frank were so easy going...NOT PUSHY overbearing typical salesmen. They were polite funny and worked out a deal with me quickly. We laughed as I danced into the dealership until I left keys on hand. I will DEFINITELY recommend this dealership to all my freinds/family.
Posted on DealerRater by MsCherry
Great buying experience. Scott did a great job. No pressure. Got a great deal too. Couldn’t ask for more. This was my third vehicle from this dealership.
Posted on DealerRater by tedbroderick
I had a great experience working with Greg and Joseph at Lincoln. It was very good. I enjoyed buying my car with them. I would recommend them highly. Great experience.
Posted on DealerRater by ewilliams5903
We could not be happier with the service provided by John and all the team members at Carman. Don’t go anywhere else to buy!
Posted on DealerRater by Anita and Mike
My wife and I were very pleased with the personal care and professionalism shown to us by John And Joe of Carman Lincoln. They negotiated a exceptionally fair deal. I would highly recommend the Carman Lincoln Dealership
Posted on DealerRater by richleicht
I got my Explorer from Carman Ford Lincoln a little over two years ago and I’ve been enjoying it thoroughly. I’ve been getting it serviced regularly with their service department and Dave and their whole team have terrific!
Posted on DealerRater by Dan from Wilmington
John at Carman Ford/Lincoln was great while shopping for my new Corsair. Stop in and see him if your in the market for a new or used car. Thanks again John
Posted on DealerRater by sbrown0909
It was a real pleasure working with Thomas. He made our car buying experience a breeze. He walked us through every step of the way. He was knowledgeable and friendly. We are thrilled with our new Explorer!
Posted on DealerRater by Suzi Guerra
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