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Excellent service delivery and communication
I like this dealership, I have dealt with them over the years and came back one more time to trade in my truck to get a smaller car. The first Ford I bought was in 2004 and have had Ford cars ever since.
The whole experience was awesome.
Definately recommend Carman Ford for anyone in the market for a vehicle. Very professional, never felt hassled nor pressured during the entire process. Great friendly service. I’m already planning to purchase second vehicle very soon!
We had the most amazing service with everyone at Carman Ford. From the minute we walked in till the minute we left with our new car.
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
I can not gate keep! Carman Ford is the best! My family just recently left with our 4th lease and have always worked with Vince! There are not enough words to describe the appreciation we have for Vince and the Carman staff. Vince hands down has made every car purchase feel like we are apart of his family. Straight forward and has always gone above and beyond to make sure we get the vehicle we want! I can go on and on but from the time we get out of the vehicle until the time we leave in a new vehicle it’s just the best vibes! If you want real, honest, genuine, caring people helping you get into a vehicle YOU want go to Carman.
The best place to buy vehicle. I recommend Carman Ford to anyone interested in buying a vehicle. Carman is second to none.
I have bought so far 5 vehicles from this place. Very friendly, professional, knowledgable, helpful and courteous staff.
My service advisor, Joe was friendly and professional as well as the shuttle driver who took me home.
Back in April I was in the market for a new 2025 F-150. I scoured the internet and found a few trucks that I would have been interested in. So off I go truck shopping. Every dealership I visited, the truck I went looking for was already sold. And then they tried putting me into something that I didn't want. Then I went to Carman Ford. They also didn't have what I wanted, but Todd and John said, 'Why don't you order exactly what you want?' 'We will guarantee the price no matter what happens with the tariffs and the other crap going on. So I put together what I wanted and they ordered it! When my new truck came in, they called me and I went and picked it up! Todd went on vacation and handed me over to Dan, also a good guy. All with a smile and a handshake! I highly recommend that anyone in the market for a Ford/Lincoln go see it my friends at Carman Ford/Lincoln! Service dept is top notch too!
We had a great experience at Carman Ford. Our salesman was very helpful without being pushy. He helped make the buying process quick and stress-free. I was surprised by how fast we were in and out, which has not been my experience at other dealerships. We will definitely be back when we are ready to purchase our next new car.
This was a return visit when we needed another car. Our experience has always been first class with Carman Ford and especially with Vince, our salesperson. Highly recommended if you are in the market!
My experience with Carmen Ford has been great. The car runs like new! They provided a car rental free of charge!
We had a great experience purchasing a vehicle with Scotty at Carman Ford. The process was smooth, informative and funny.
Joe was very professional, courteous, and most importantly prompt and responsive to my needs. The technician did a great job troubleshooting where I left off with the vehicle and getting it ready for another road trip. You see I started replacing the coil packs one at a time as they failed even though it's customary to replace them all once one goes bad. However I believe that if it isn't broke we shouldn't fix it. So that left the technician with figuring out where I left off and where to begin I needed a great job got the car back to me the next day for a long road trip. I did not have the time to do it myself and I'm sure he did a better job than me. Way to go Carman!
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
They took care of my baby. (Body shop) And went above and beyond. Thank you
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
They were very welcoming and very fast with the service I got done here!!
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
Fast service, and great communication I will definitely be back for all my service needs.
Best Ford service department in our area.
Quick, courteous, efficient
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
Larry and his Team take great care of our family auto purchase and service needs.
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
Great service they are all very nice .
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
Carman Ford Service Department did an excellent job.
The office staff was courteous and helpful
The office staff was courteous and helpful
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range. What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit. The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
Kevin Da Rocha was so helpful very pleasant and just very nice!!
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
Ford will do its best to give you the best service for your vehicle.
Great Service
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit. The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out. If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Best experience ever there has been no better experience
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
I ordered and purchased a vehicle from Carman Ford and had a great experience. I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc. I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle. My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process. Everything on the pricing was transparent and no pushing to get dealer add-ons. Great experience overall. I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
Very good prompt service at the quoted price. Delivered on te as promised
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Great experience easy to work with great sense of humor great person explains everything thanks
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Kyle was very in tune to our needs in leasing 2 new cars from you!
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Best car dealer experience in my 25 years of experience! !! Kyle was great to work with AND transparent with all his answers.
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service!
Very easy process. They provided all the info I needed and didn’t pressure me at all. No games. No badgering!
Vince made the experience very easy and straight forward. Gave us a great price right from the get go, so there was no back and forth. Very efficient as well. He knew what I was looking for and helped me with that. Did not try to push other vehicles on to me.
Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience.
We came in not sure what I wanted, but when we found the F150, I knew. The price and mileage were good. Vincent was so professional and made the process easy, the entire team was great, I will definitely recommend Carman Ford and Dodge to anyone.
Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles.
Great service, listened to what I wanted and did not give me the run around. Everyone was very friendly, knowledgeable and helpful and let me drone on with stories and ultimately were looking to make the deal work and met me halfway to be where we needed to be. Easy to work with and I would buy here again.
Scottie made our experience wonderful from start to finish. He showed us every button and gadget the vehicle had. He assured us it was a great vehicle. His communication was superb and he knocked customer service out of the park. Go see Scottie, he will get you in your perfect car!
This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!!
The salesman who sold me my new Maverick, was thorough, respectful and listened to my needs. His name is Dan Shine and I highly recommend anyone looking for a new vehicle to contact Dan
My experience at Carman Ford in New Castle, DE. Was excellent in service, communication, and the ability to make decisions on how things work out for us.
Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy!
Excellent service delivery and communication
Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone!
Excellent service delivery and communication
I like this dealership, I have dealt with them over the years and came back one more time to trade in my truck to get a smaller car. The first Ford I bought was in 2004 and have had Ford cars ever since.
The whole experience was awesome.
Definately recommend Carman Ford for anyone in the market for a vehicle. Very professional, never felt hassled nor pressured during the entire process. Great friendly service. I’m already planning to purchase second vehicle very soon!
We had the most amazing service with everyone at Carman Ford. From the minute we walked in till the minute we left with our new car.
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
I can not gate keep! Carman Ford is the best! My family just recently left with our 4th lease and have always worked with Vince! There are not enough words to describe the appreciation we have for Vince and the Carman staff. Vince hands down has made every car purchase feel like we are apart of his family. Straight forward and has always gone above and beyond to make sure we get the vehicle we want! I can go on and on but from the time we get out of the vehicle until the time we leave in a new vehicle it’s just the best vibes! If you want real, honest, genuine, caring people helping you get into a vehicle YOU want go to Carman.
The best place to buy vehicle. I recommend Carman Ford to anyone interested in buying a vehicle. Carman is second to none.
I have bought so far 5 vehicles from this place. Very friendly, professional, knowledgable, helpful and courteous staff.
My service advisor, Joe was friendly and professional as well as the shuttle driver who took me home.
Back in April I was in the market for a new 2025 F-150. I scoured the internet and found a few trucks that I would have been interested in. So off I go truck shopping. Every dealership I visited, the truck I went looking for was already sold. And then they tried putting me into something that I didn't want. Then I went to Carman Ford. They also didn't have what I wanted, but Todd and John said, 'Why don't you order exactly what you want?' 'We will guarantee the price no matter what happens with the tariffs and the other crap going on. So I put together what I wanted and they ordered it! When my new truck came in, they called me and I went and picked it up! Todd went on vacation and handed me over to Dan, also a good guy. All with a smile and a handshake! I highly recommend that anyone in the market for a Ford/Lincoln go see it my friends at Carman Ford/Lincoln! Service dept is top notch too!
We had a great experience at Carman Ford. Our salesman was very helpful without being pushy. He helped make the buying process quick and stress-free. I was surprised by how fast we were in and out, which has not been my experience at other dealerships. We will definitely be back when we are ready to purchase our next new car.
My experience with Carmen Ford has been great. The car runs like new! They provided a car rental free of charge!
We had a great experience purchasing a vehicle with Scotty at Carman Ford. The process was smooth, informative and funny.
Joe was very professional, courteous, and most importantly prompt and responsive to my needs. The technician did a great job troubleshooting where I left off with the vehicle and getting it ready for another road trip. You see I started replacing the coil packs one at a time as they failed even though it's customary to replace them all once one goes bad. However I believe that if it isn't broke we shouldn't fix it. So that left the technician with figuring out where I left off and where to begin I needed a great job got the car back to me the next day for a long road trip. I did not have the time to do it myself and I'm sure he did a better job than me. Way to go Carman!
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
They took care of my baby. (Body shop) And went above and beyond. Thank you
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
They were very welcoming and very fast with the service I got done here!!
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
Fast service, and great communication I will definitely be back for all my service needs.
Best Ford service department in our area.
Quick, courteous, efficient
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
Larry and his Team take great care of our family auto purchase and service needs.
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
Great service they are all very nice .
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
Carman Ford Service Department did an excellent job.
The office staff was courteous and helpful
The office staff was courteous and helpful
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range. What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit. The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
Kevin Da Rocha was so helpful very pleasant and just very nice!!
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
Ford will do its best to give you the best service for your vehicle.
Great Service
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit. The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out. If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
Best experience ever there has been no better experience
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
I ordered and purchased a vehicle from Carman Ford and had a great experience. I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc. I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle. My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process. Everything on the pricing was transparent and no pushing to get dealer add-ons. Great experience overall. I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
Very good prompt service at the quoted price. Delivered on te as promised
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
The salesman who sold me my new Maverick, was thorough, respectful and listened to my needs. His name is Dan Shine and I highly recommend anyone looking for a new vehicle to contact Dan
My experience at Carman Ford in New Castle, DE. Was excellent in service, communication, and the ability to make decisions on how things work out for us.
Excellent service delivery and communication
Can’t wait to upgrade to ST!!! Awesome experience at this location. One great of a team: Kevin, Bob, &Ryan would have not been driving off without the support of those three men.
Great dealership. The team there has the experience and customer service skills to make even the novice customer feel good about their purchase. Todd and Greg have helped me with multiple purchases throughout the years.
I ordered a Mach - E and it took 8 months to arrive. There wasn’t a lot of communication along the way but I expected that. The car is great and better than expected. My wife loves it and I can’t wait to inherit it when she gets another one in a few years. This is definitely not your father’s FORD. People give me crap for buying Fords but our cars looks better and have less issues than their vehicles. Cars ebb and flow but people get caught up in a name and not the reality that Ford is a better value vehicle now. Carman Ford has been great to me and my family for 10 years. Update- I wrote this comment 3 years ago and just returned to Carman Ford and leased another Mach E . The dealership has helped me to purchase and lease 5 vehicles now for my family and provides excellent service each time. The Mach E is a quality product and well designed for our needs.
Back in April I was in the market for a new 2025 F-150. I scoured the internet and found a few trucks that I would have been interested in. So off I go truck shopping. Every dealership I visited, the truck I went looking for was already sold. And then they tried putting me into something that I didn't want. Then I went to Carman Ford. They also didn't have what I wanted, but Todd and John said, 'Why don't you order exactly what you want?' 'We will guarantee the price no matter what happens with the tariffs and the other crap going on. So I put together what I wanted and they ordered it! When my new truck came in, they called me and I went and picked it up! Todd went on vacation and handed me over to Dan, also a good guy. All with a smile and a handshake! I highly recommend that anyone in the market for a Ford/Lincoln go see it my friends at Carman Ford/Lincoln! Service dept is top notch too!
Direct and easy to get appointments. Staff responsive.
They were quick and courteous.
Fantastic experience from buying to maintaining!
If you have a Ford of any type, size, I believe the experts at this facility will make sure you have the best services for you product.
They were great! I had my Ford Maverick serviced by Carman Ford and they were great. They kept me informed throughout the process. The manager was professional, friendly, and polite. I was blown away by the level of service.
Great service and communication
Greg was an excellent salesman. He was respectful and professional. Frank in finance was also very professional and personable to work with
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
The customer service that you receive when dealing with the sales department or the service department, have been the best. They fully explain everything to you and handle your property with the best of care. I absolutely appreciate the fact that they don't make you feel pressured, when it comes to sales or service. The Ford Group, made my experience wonderful.
Top notch experience
Top notch experience
Love the environment of this dealership. They don’t force you to car you don’t want. They go out of their way to make sure you’re happy. Robert. H Is the coach. He sets up the whole situation. Where you want to be if you’re financing. Todd was the quarter back. He set everything up for me. Kevin Da Rocha was the wide receiver who took my experience all the way to the touchdown by making sure my car was detailed, gassed, it was ready to go. He was just amazing throughout the whole experience. It hits different when the top notch dealership like this has adds a family touch the experience. Definitely recommend anybody to go there
I recently made my first vehicle purchase from this dealer and was very pleased with the whole process. This is exactly what buying a car should be like. The sales person was friendly, knowledgeable, and low pressure. They followed up with me to answer all my questions in a timely manner and didn't play any of the typical "shady car dealership games". When I asked them for a full price quote and trade in value, both were fair and competitive with extremely reasonable processing fees; no haggling or games, they offered a good number up front and we were able to move on. They offer the usual "dealer add ons" and certainly make a good faith effort to sell them, but at no point were they ever pushy about it. Financing through Ford was a breeze.
Joe in the service department is truly amazing he answers all our questions and goes beyond to help us we would recommend him to everyone
Loving my plug in hybrid
The attitude from one of the greeters was not great
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
The best way to put it The hole team is great Thank you great service
I always receive excellent service at Carman Ford. My service advisor Adriana is the best.
First time at Carmon Ford for service on are 2022 ford explorer service department is super and staff was really nice
Great Service and sales support. They take the time to listen to the customer and work with them. Great experience in buying a new car.
We worked with Scott Ponsell. He took my phone call at 11:00am, found the Hybrid Ford Maverick we wanted, and we drove it home later that day! It doesn’t get any better than that. Scott had called me back by noon to follow up as he had promised. Frank A. handled the financial end efficiently: Minimal time to organize the details, clearly explained terms in a friendly way. We will certainly return to Carman Ford!
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well. Keep up the good work.
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well. Keep up the good work.
I was very happy,and satisfied with the level of professionalism,shown to me by Carmen Ford Services,during the repairing of my vehicle,at my home. It was so convenient,and I was very happy with the service,that was rendered. The young gentleman,did an excellent job,and was very professional, efficient,as well as extremely qualified to get the job done. All Representatives with whom I spoke with at Carmen Ford were very nice. They were a professional, courteous,very considerate.and concerned I would recommend Carmen Ford,for future services,and the convenience of Home Service. Thank you to everyone at Carmen Ford services for you're excellent service,and helping me during my time in repairing my vehicle.
Ford fixed both the recalls on my Escape and gave me a loaner even though it only took 2 days to do everything.
1st class Dealer. A+++ Asked Nick to keep an eye out for a '24 Edge. Called me 2 weeks later with a beautiful sel. Came in with a Very acceptable price, but I have to haggle. Agreed with no pressure. Filled the tank without asking. I have bought 4 cars from Ford dealers and almost another last month. The others were a nightmare with refusing to give a spare key or changing the price on me. Carman was an absolute pleasure to deal with. And they also have a Dallas fan salesman there you can pick on.
Gary was very helpful on our purchase and made it very pleasant to purchase a vehicle.
I have consistently received excellent service from the Carman Ford service department for both my Ford Super Duty and Lincoln Navigator. Thanks to Joe and Mike for their expert vehicle service and keeping me informed as to my options.
I found the team at Carman Ford Lincoln to be very knowledgeable, polite and easy to deal with. They really went out of there way to help me get the rite car for my situation. I will be back...
Great experience from start to finish. Informative & all above-board. This is NOT one of those OTHER dealerships where you have to keep your hand on your wallet & keys the whole time. They care about relationships, not squeezing every last cent out of you.
Fantastic communication. Timely and thorough communication for a warrant claim made for a great experience
If you're in the market for a new truck, I highly recommend Carman Ford. The entire experience for me was fantastic, and I'm excited to get many years of use out of the new F150. Larry, Dan, Vince, Frank and their team made purchasing my new truck stress-free and seamless. Thanks again!
Great experience. Very understanding people, and not a pushy sales team. Also gave me the most for my trade! I will be back for my next ford!
Everyone was so friendly and went above and beyond to help us get the perfect car for us! John, Joe, Frank and Brian couldn’t have been nicer or more down to earth.
Best dealership I've ever dealt with feel at home have bought 6 vehicles from here.
Excellent customer service. The entire Carman Team plays an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H!
Great service and delivery. Thanks for a fast and great experience! Can wait to drive our new car.
Shopping online is challenging, but these guys we're helpful! No hesitation for future contacts.
Everyone was so easy to work with from start to finish. Larry, Greg, Brian and Dan!
Great communication. Prompt delivery. Complete and fair explanation of the vehicle. Worked within our guidelines and excelled in service
Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford
Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport.
Scott was fantastic. Very informative, personable. He did an excellent job demonstrating all of the key features of the vehicle which we are considering. A true professional.
Carman autogroup was the most professional autogroup that I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager.
They were great and they made the process go very smooth. We would recommend them to anyone who wants to have a great smooth experience!
They are awesome!! Excellent experience made feel like they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional
Scott and the dealer shipment was very informative and quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott.
Scott was helpful, personable, and knowledgeable on the Scott was helpful, personable, and knowledgeable on the Ford Bronco. Although I wasn’t there to buy, I have one already scheduled for production, he answered any questions I had and even let me test drive it. Which is something a lot of other dealers have not been allowing. I may not be buying from there but because of Scott’s professionalism I will be having all my services done there.
Bar-none the most pleasant car-buying experience I have ever had. The staff was incredibly kind, courteous, and knowledgeable. John was personable, well-informed, and an advocate for everything in which I expressed interest. What began as a test-drive with deep interest on my part translated into John and the Carman Lincoln team helping me through it every single step of the way. Brian made the financing a breeze. I’m incredibly pleased with my vehicle!
Scott was a pleasure to work with. Professional, knowledgeable, and very personable. He helped us every step of the way and made our Bronco Sport buying experience exceptional! Thanks Scotty:)
After visiting several dealerships (both in person and online), I decided to listen to my mother and go to Carman Ford. I was looking for something used around the 2018 and up. I met Scott and all I can say is that he made the entire process stress free and pleasant, including paying off my current car note and giving me a decent trade in value. And on 7/14/21 I drove off the lot with my 2020 Ford Fusion Hybrid - totally unexpected!! After a month, I am very satisifed with my purchase. Because of my experience I will be referring others to Carman Ford, perticularily Scott but I'm sure that any sales rep will do an exceptional job!! Thanks again Scott (and mom)!!
Thank you CARMAN FORD! For the best customer friendly, professional and knowledgeable Staff. Your honesty, and working with us was worth buying our new truck.
I worked with Mike Sipala at Carman Ford and he was absolutely wonderful! He was more than willing to answer any questions that I had and he made the process easy and enjoyable for me. I could not have asked for a better experience when trading in my previous car and buying my new car. Greg was a huge help as well! He made everything so easy and his customer service is top notch. Best experience I could have asked for!
Delaware Dan is the man! Great service and support! Greg Grimaldi is great with my family and his follow up is great! Have purchased 5 vehicles from Carman
Had a wonderful experience. John our sales consultant was awesome and very knowledgeable with the ins and outs of the vehicle. Everything was a no hassle and went smoothly with no issues. Thank you!
Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++
It was a pleasure working with Scotty. He answered my questions so I knew what I was going into, before going to dealer. I live in Maryland
I purchased my 2020 Ford Fusion Hybrid July 12, 2021 the transition and transaction was a pleasant experience. I came back to learn more about the technology of my vehicle and the salesman Scott Ponsell was perfect in explaining the technology of my vehicle. I am enjoying my Ford Fusion Hybrid and I thank Carman Ford for this buying experience. I would like to further my upgrade experience and hopefully Carman Ford can later help me to upgrade for my future choice.
Dan Shine is the Man!! Has worked with me on three vehicles and I’ve always been satisfied with his expertise in getting the deal done! The entire Carman organization is top notch!
All the folks at Carmen are wonderful! I knew exactly what car I wanted to purchase and they went out of there way to find it for me, a second generation hybrid Lincoln. I was informed that the car was available at a very reasonable price. I have had the car for over a month and love it!! Thank you Dan, Mark, and Frank for your fabulous service.
Entire staff was pleasant to work with and very patient. I would certainly buy another car from them in the future. I will share our experience with friends and family.
This dealership was great to work with I would send everyone there. Thanks for all you did .hope to came back again patrick Tesche Again thanks
All the guys at Carman are fantastic! Thank you again to Joe, Frank, John and Brian for helping me get back into the Explorer I’ve been wanting for years.
Michael Robinson went above and beyond for and was the perfect example of what a car salesman should be. All staff was friendly and inviting.
Interaction with Gary Santora and Joe Giacchino was excellent. Every step in the process was handled professionally taking great care with all the details of the purchase. Especially with Joe negotiating a final sale price and with Gary giving a detailed description of the operation of the automobile and his handling of all the paper work.
There was great customer service. Everyone that I had interaction with was a great experience. Due to the chip shortage, there was not a great selection. But, I was able to find the vehicle that I loved.
Joe MacDonald was awesome! All the service was 5star from sales, manager and business office. We will be back for future purchases. Thank you!! 5 star
Great service!! Staff was very helpful when it came to being patient in providing me with the best options. Left with my new baby today
John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!!
This is our 8th car purchase from CARMAN. Always satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat!
This is my 2nd MKZ I've leased with Carman Ford Lincoln and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing!
You can't find a better Salesman than John Brooking. He has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back to John. The entire process from meeting John to driving away took less than 2 hours. And he gave me $6,500 in incentives and rebates. He is professional and kind. He is patient and humorous. I will continue to return to Carman Ford and John Brooking for all future car purchases.
We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC!
John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy.
John and the entire team at the Carman Ford Lincoln dealership were AMAZING to work with! They made the process so easy - exactly what I was hoping for. They came to me at home multiple times, made the trade-in of my lease incredibly easy and hands-off for me. The convenience factor of working with John and the team is something that will keep me coming back to the dealership again and again!
Salesman was very helpful and kind. Practiced COVID safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices
Where do I even begin.....Words cannot even describe how incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just say it was almost nearly impossible to pull this deal off as I had a trade in I was upside down on by at least 10000, a credit score if 620 and I had 0 to put down and I still walked out of their with a new car....a lower interest rate than I walked in with, and the highest offer possible for my trade in. Frank worked tirelessly to make this happen. John led me in all the directions I needed. Greg.....was like the big brother I needed to show me alllll the cool xxxx thus far had to offer. I xxxx near think this car knows my childhood it knows so much. Anyway, inredibleeeee experience and I will come back here every time I need any business done with a vehicle. Oh and if your real lucky guy will get to meet three brothers and their father that all work there which gives it such at at home feeling....even tho their one brother may just be adopted but shhhh. The employees all also dress like Mathew mcconaughy picked out all their outfits. Overall just very impressed. Outstanding performance.
I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they represent. Scott Ponsell and I had a lot in common, he was, is, has been and will be extremely helpful in the entire transaction. I truly appreciate everything he did in the process. Thank you so much for the quality service. Sincerely Alfonzo N. Plant, Sr.
Always a great visit to Carman Ford. This is our third car and won't be our last. From start to finish it was a great experience and would recommend this dealer to everyone.
Was a great experience from start to finish, well taken care of and very happy with our new car! Thanks John and the entire Carman team!
What a wonderful experience from looking at options through the buying experience! John and Frank are beyond exceptional to work with! They both have far exceeded my expectations!
Everyone was very nice to me and my daughter.I can not speak but everyone treated me with respect and I felt were looking out for my best interest
It was Great experience the car salesman was very friendly and professional and I want to thank everyone for the great opportunity thank you for everything
My experience in a word was like chatting with old friends. John and Frank were so easy going...NOT PUSHY overbearing typical salesmen. They were polite funny and worked out a deal with me quickly. We laughed as I danced into the dealership until I left keys on hand. I will DEFINITELY recommend this dealership to all my freinds/family.
Great buying experience. Scott did a great job. No pressure. Got a great deal too. Couldn’t ask for more. This was my third vehicle from this dealership.
I had a great experience working with Greg and Joseph at Lincoln. It was very good. I enjoyed buying my car with them. I would recommend them highly. Great experience.
We could not be happier with the service provided by John and all the team members at Carman. Don’t go anywhere else to buy!
My wife and I were very pleased with the personal care and professionalism shown to us by John And Joe of Carman Lincoln. They negotiated a exceptionally fair deal. I would highly recommend the Carman Lincoln Dealership
I got my Explorer from Carman Ford Lincoln a little over two years ago and I’ve been enjoying it thoroughly. I’ve been getting it serviced regularly with their service department and Dave and their whole team have terrific!
John at Carman Ford/Lincoln was great while shopping for my new Corsair. Stop in and see him if your in the market for a new or used car. Thanks again John
It was a real pleasure working with Thomas. He made our car buying experience a breeze. He walked us through every step of the way. He was knowledgeable and friendly. We are thrilled with our new Explorer!
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