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Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
They took care of my baby. (Body shop) And went above and beyond. Thank you
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
They were very welcoming and very fast with the service I got done here!!
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
Fast service, and great communication I will definitely be back for all my service needs.
Best Ford service department in our area.
Quick, courteous, efficient
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
Larry and his Team take great care of our family auto purchase and service needs.
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
Great service they are all very nice .
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
Carman Ford Service Department did an excellent job.
The office staff was courteous and helpful
The office staff was courteous and helpful
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range. What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit. The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
Kevin Da Rocha was so helpful very pleasant and just very nice!!
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
Ford will do its best to give you the best service for your vehicle.
Great Service
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit. The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out. If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Best experience ever there has been no better experience
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
I ordered and purchased a vehicle from Carman Ford and had a great experience. I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc. I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle. My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process. Everything on the pricing was transparent and no pushing to get dealer add-ons. Great experience overall. I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
Very good prompt service at the quoted price. Delivered on te as promised
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Great experience easy to work with great sense of humor great person explains everything thanks
Great experience easy to work with great sense of humor great person explains everything thanks
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Kyle was very in tune to our needs in leasing 2 new cars from you!
Kyle was very in tune to our needs in leasing 2 new cars from you!
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Best car dealer experience in my 25 years of experience!!! Kyle was great to work with AND transparent with all his answers.
Best car dealer experience in my 25 years of experience! !! Kyle was great to work with AND transparent with all his answers.
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service!
From start to finish the process was easy and smooth both Gregg and Bob were wonderful to deal with and made it seem like fun not like a chore. Inventory was plentiful and prices were fair if not better. Thanks guys!
They took care of my baby. (Body shop) And went above and beyond. Thank you
The salesman Scott was great. Very friendly and kind. I drove down from NY because they had a few vehicles I liked that no one had where I live. The transaction was quick and the prices were better than what I saw in NY. The other gentleman who helped I forget his name, but I believe he was a manager was also extremely helpful and right to the point. No BS. I didn't feel like I was getting ripped off or like I had to haggle and ask for better options they offered the best they could right off the bat. Highly recommend.
They were very welcoming and very fast with the service I got done here!!
The car service department has very good people, especially Joe, the manager. He has been very helpful with my car parts. I will definitely recommend this place to anyone.thank you again
I was very happy with the service I received for my Mach E. I was especially happy with the kindness and professionalism of my service advisor Joe.
Recently moved and needed new service location. Carman Ford did great. Service advisor kept me informed of what was going on, and promptly returned my car. Would definitely recommend!
I really enjoyed my experience here! Got a great truck for a great deal. Go see Gary!
Fast service, and great communication I will definitely be back for all my service needs.
Best Ford service department in our area.
Quick, courteous, efficient
Recently purchased a new Ford Van after losing a company vehicle in an accident. The process was quick and painless. Scotty in sales was great as was Bob in finance. One of the quickest and easiest vehicle purchases I have ever made.
We have been buying and servicing (mostly) our vehicles here since 1996 and have never had a negative experience. That’s 18 vehicles and counting, Greg, Todd and everyone there is outstanding, including the owners- no need to look anywhere else.
Brought in Ford E350 van in for two factory recalls. Service was completed quickly and on time. Van was returned fully charged.
Just bought another new truck from Carman Ford.. it was an absolute pleasure working with Kevin DaRocha and their sales department.... they all made the experience enjoyable and stress-free.... and they gave me the best deal in the area on a new truck.... thanks again Kevin and Carmen Ford!!
Larry and his Team take great care of our family auto purchase and service needs.
Just bought a new car from Carman Ford. The sales team made the purchase easy and pressure free. Kevin DaRocha personable and responsive throughout the buying process. I’d recommend the team at Carman if you’re looking for a new car.
Dropped my car at Friday night for oil change and tire rotation by 1030 am my car was ready and the people were very polite and friendly
Carmen quickly fixed my 2023 Escape. It needed a computer reset that could only be done at a dealership. Fast and friendly service.
Great service they are all very nice .
Just bought my outer banks Bronco with Carman Ford dealership. Kevin Da Rocha did an excellent job communicating and reassuring me throughout this process. I would recommend this dealership and Kevin to anyone looking to purchase a vehicle and want great service.
Carman Ford Service Department did an excellent job.
The office staff was courteous and helpful
The office staff was courteous and helpful
I recently purchased a truck, a 2020 F-150 STX, and I had an incredible experience with Kevin. He was extremely kind, understanding, and worked hard to make sure everything fit perfectly within my price range. What stood out most was the contrast between Carman Ford and the competition. I visited at least six other dealerships in the area, and the difference was night and day. At the other shops, it felt like they were just trying to "sell" me, but Kevin actually cared about helping me find the right fit. The quality of care here is unmatched. Even days after the sale was finalized, Kevin is still making regular inquiries to make sure I’m loving the truck and that everything is running perfectly. Seeing that level of follow-up a week later proves they truly value their customers. If you're looking for a great vehicle and a stress-free process, go see Kevin!
Can Not be happier with Kevin Da Rocha great sales person and truly honest will from him again thanks He Kevin
Kevin Da Rocha was so helpful very pleasant and just very nice!!
Great experience buying my 2025 power boost much appreciated Kevin Da Rocha, truly went above and beyond before and after the sale, important to a business owner.
Ford will do its best to give you the best service for your vehicle.
Great Service
The Giachino brothers at Carman Auto Group and their staff are great people! Very friendly, professional and easy to work with! Super happy with the new Expedition we purchased!
I recently purchased a Lincoln Nautilus and couldn’t be happier with both the vehicle and the experience. From start to finish, Kevin was outstanding. He took the time to explain every feature, made the entire process smooth and stress-free, and truly went above and beyond to make sure I found the perfect fit. The Nautilus itself is incredible, comfortable, luxurious, and packed with features that genuinely elevate the driving experience. I’ve driven many different vehicles over the years, and this one really stands out. If you’re considering a new vehicle, I highly recommend visiting this dealership and working with Kevin. His professionalism, product knowledge, and customer care are exceptional. I’m extremely happy with my purchase and the overall experience.
Kevin Da Rocha was very easy to work with. He spent all the time I needed and I got a great deal on a Bronco.
Best experience ever there has been no better experience
I would recommend Carman to everyone. They were great from the time I ordered my truck tonight my first service.
Carman ford made us feel like family. I am very happy withe purchase I made. 2017 ford fusion hybrid se, blue certified. Scotty was great and answered all of our questions regarding the car and explained everything to us very well. Frank made sure that all of our paper work was in order and madenus feel like family.. The whole process was very smooth. I am happy that I went to look at the car. How we were treated definately played a major part with my purchase. Thank you
I ordered and purchased a vehicle from Carman Ford and had a great experience. I found the entire processed relaxed, there was no pressure to buy, add dealer add-ons, etc. I thoroughly researched what I wanted before going in. My first time I simply did a test drive, and the sales team was there to answer my questions and explain features, and didn’t pressure me to make a decision. I went home and slept on it for a week before returning to order my vehicle. My salesman Vincent and sales manager Todd were respectful, professional, and made me feel welcome and comfortable during the entire process. Everything on the pricing was transparent and no pushing to get dealer add-ons. Great experience overall. I’ve also had my previous Ford serviced at Carman for 7 years now and know I can also trust their service when it comes to my vehicle maintenance.
Very good prompt service at the quoted price. Delivered on te as promised
Carman ford is an amazing dealership. That's why I like going there and her management and sales department is amazing
Sales staff were not overbearing or pushy - just knowledgeable and professional as they ought to be. Thank you, Greg Grimaldi!
What a great easy experience we had with Bob, he explained everything so you could understand and took care of us in a timely fashion.You made buying a car not so stressful
The salesman who sold me my new Maverick, was thorough, respectful and listened to my needs. His name is Dan Shine and I highly recommend anyone looking for a new vehicle to contact Dan
My experience at Carman Ford in New Castle, DE. Was excellent in service, communication, and the ability to make decisions on how things work out for us.
Excellent service delivery and communication
Can’t wait to upgrade to ST!!! Awesome experience at this location. One great of a team: Kevin, Bob, &Ryan would have not been driving off without the support of those three men.
Great dealership. The team there has the experience and customer service skills to make even the novice customer feel good about their purchase. Todd and Greg have helped me with multiple purchases throughout the years.
I ordered a Mach - E and it took 8 months to arrive. There wasn’t a lot of communication along the way but I expected that. The car is great and better than expected. My wife loves it and I can’t wait to inherit it when she gets another one in a few years. This is definitely not your father’s FORD. People give me crap for buying Fords but our cars looks better and have less issues than their vehicles. Cars ebb and flow but people get caught up in a name and not the reality that Ford is a better value vehicle now. Carman Ford has been great to me and my family for 10 years. Update- I wrote this comment 3 years ago and just returned to Carman Ford and leased another Mach E . The dealership has helped me to purchase and lease 5 vehicles now for my family and provides excellent service each time. The Mach E is a quality product and well designed for our needs.
Back in April I was in the market for a new 2025 F-150. I scoured the internet and found a few trucks that I would have been interested in. So off I go truck shopping. Every dealership I visited, the truck I went looking for was already sold. And then they tried putting me into something that I didn't want. Then I went to Carman Ford. They also didn't have what I wanted, but Todd and John said, 'Why don't you order exactly what you want?' 'We will guarantee the price no matter what happens with the tariffs and the other crap going on. So I put together what I wanted and they ordered it! When my new truck came in, they called me and I went and picked it up! Todd went on vacation and handed me over to Dan, also a good guy. All with a smile and a handshake! I highly recommend that anyone in the market for a Ford/Lincoln go see it my friends at Carman Ford/Lincoln! Service dept is top notch too!
Direct and easy to get appointments. Staff responsive.
They were quick and courteous.
Fantastic experience from buying to maintaining!
If you have a Ford of any type, size, I believe the experts at this facility will make sure you have the best services for you product.
They were great! I had my Ford Maverick serviced by Carman Ford and they were great. They kept me informed throughout the process. The manager was professional, friendly, and polite. I was blown away by the level of service.
Great service and communication
Greg was an excellent salesman. He was respectful and professional. Frank in finance was also very professional and personable to work with
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
I was treated like a vip. Kevin Williams was our salesperson and he is tops in my book.
The customer service that you receive when dealing with the sales department or the service department, have been the best. They fully explain everything to you and handle your property with the best of care. I absolutely appreciate the fact that they don't make you feel pressured, when it comes to sales or service. The Ford Group, made my experience wonderful.
Top notch experience
Top notch experience
Love the environment of this dealership. They don’t force you to car you don’t want. They go out of their way to make sure you’re happy. Robert. H Is the coach. He sets up the whole situation. Where you want to be if you’re financing. Todd was the quarter back. He set everything up for me. Kevin Da Rocha was the wide receiver who took my experience all the way to the touchdown by making sure my car was detailed, gassed, it was ready to go. He was just amazing throughout the whole experience. It hits different when the top notch dealership like this has adds a family touch the experience. Definitely recommend anybody to go there
I recently made my first vehicle purchase from this dealer and was very pleased with the whole process. This is exactly what buying a car should be like. The sales person was friendly, knowledgeable, and low pressure. They followed up with me to answer all my questions in a timely manner and didn't play any of the typical "shady car dealership games". When I asked them for a full price quote and trade in value, both were fair and competitive with extremely reasonable processing fees; no haggling or games, they offered a good number up front and we were able to move on. They offer the usual "dealer add ons" and certainly make a good faith effort to sell them, but at no point were they ever pushy about it. Financing through Ford was a breeze.
Joe in the service department is truly amazing he answers all our questions and goes beyond to help us we would recommend him to everyone
Loving my plug in hybrid
The attitude from one of the greeters was not great
I always take my vehicle to Carmen Ford for service, because they are efficient, trustworthy and friendly and Knowledgeable .
The best way to put it The hole team is great Thank you great service
I always receive excellent service at Carman Ford. My service advisor Adriana is the best.
First time at Carmon Ford for service on are 2022 ford explorer service department is super and staff was really nice
Great Service and sales support. They take the time to listen to the customer and work with them. Great experience in buying a new car.
We worked with Scott Ponsell. He took my phone call at 11:00am, found the Hybrid Ford Maverick we wanted, and we drove it home later that day! It doesn’t get any better than that. Scott had called me back by noon to follow up as he had promised. Frank A. handled the financial end efficiently: Minimal time to organize the details, clearly explained terms in a friendly way. We will certainly return to Carman Ford!
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
If anyone seen the review that I put up earlier last week , please disregard it. I am so inpatient at times and want what I want when I want it. I didn't give them a chance. But they were wonderful to me with my purchase of Burgundy Blaze. It was truly a wonderful experience from start to finish. Cheers to the used car dept, my salesman Eylem, the manager Brian, the finance dept who did my warranty Bob you are the man. And lets not forget the service department. If you are in the market for a new vehicle, check out Carman Ford and Lincoln. You won't be disappointed. Trust me because good customer service is very important to me!
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well. Keep up the good work.
I recently had an experience with the service department that left me grateful. Joe was amazing at keeping me updated and gave great advice to handle what was a nightmare through my extended service plan. Thank you again, Joe! I also want to thank the technician who worked on my transmission... Michael came in on his own time to work on my car. Kudos . Adrianna was helpful as well. Keep up the good work.
I was very happy,and satisfied with the level of professionalism,shown to me by Carmen Ford Services,during the repairing of my vehicle,at my home. It was so convenient,and I was very happy with the service,that was rendered. The young gentleman,did an excellent job,and was very professional, efficient,as well as extremely qualified to get the job done. All Representatives with whom I spoke with at Carmen Ford were very nice. They were a professional, courteous,very considerate.and concerned I would recommend Carmen Ford,for future services,and the convenience of Home Service. Thank you to everyone at Carmen Ford services for you're excellent service,and helping me during my time in repairing my vehicle.
Ford fixed both the recalls on my Escape and gave me a loaner even though it only took 2 days to do everything.
1st class Dealer. A+++ Asked Nick to keep an eye out for a '24 Edge. Called me 2 weeks later with a beautiful sel. Came in with a Very acceptable price, but I have to haggle. Agreed with no pressure. Filled the tank without asking. I have bought 4 cars from Ford dealers and almost another last month. The others were a nightmare with refusing to give a spare key or changing the price on me. Carman was an absolute pleasure to deal with. And they also have a Dallas fan salesman there you can pick on.
Gary was very helpful on our purchase and made it very pleasant to purchase a vehicle.
I have consistently received excellent service from the Carman Ford service department for both my Ford Super Duty and Lincoln Navigator. Thanks to Joe and Mike for their expert vehicle service and keeping me informed as to my options.
I found the team at Carman Ford Lincoln to be very knowledgeable, polite and easy to deal with. They really went out of there way to help me get the rite car for my situation. I will be back...
Great experience from start to finish. Informative & all above-board. This is NOT one of those OTHER dealerships where you have to keep your hand on your wallet & keys the whole time. They care about relationships, not squeezing every last cent out of you.
Fantastic communication. Timely and thorough communication for a warrant claim made for a great experience
If you're in the market for a new truck, I highly recommend Carman Ford. The entire experience for me was fantastic, and I'm excited to get many years of use out of the new F150. Larry, Dan, Vince, Frank and their team made purchasing my new truck stress-free and seamless. Thanks again!
Great experience. Very understanding people, and not a pushy sales team. Also gave me the most for my trade! I will be back for my next ford!
Greg is my kind of salesman. Easy going no pressure and a desk of Knick knacks to entertain me. Made the entire process easy and quick. First time buying from carman ford but not my last. Special thanks to Bob in finance as well. Love the carrier!
Overall, I was satisfied!!!
Nice service , except that the jack broke half way through the tire rotation.
Very professional.
I went to Carman Ford to purchase a new Ford Ranger. The salesperson was great. I picked up my Ford Ranger and drove it home. Everyone loved the new design. The gas mileage is great. I would recommend everyone to purchase a Ford Ranger.
every experience i had there was great a special thanks to joe who went above and beyond to help me
Very Professional...No pressure. And will do what's needed to get the deal done...Will definitely deal with Carman in the future...
I had a great buying experience. Greg, Brian, and Bob went above and beyond. Highly recommend, I would give more stars if I could
Enjoyed working with the folks at this dealership. First dealership I felt that wasn't openly trying to take advantage of me. Willing to work with me. Will be shopping here again in the future.
Responsive and knowledgeable Sales and Finance reps. Very attentive and clearly customer focused. Great deal on a great Bronco
Very professional
The manager did a good job clearing up things with me. The automated alerts and the chat assistant are pretty useless. As always, just call and wait for a human being to pick up.
I would not go else were to purchase a car car or to have my it served. The servic advisors are always friendly and communicate clearly what is going on and the serves is prompt.
Technician fixed our recall issue at our home. Friendly, knowledgeable and efficient...thank you.
Hasan from the body shop was great! I was involved in an accident on a Friday and he had my car in the shop that Monday for repairs. He communicated throughout the process and his staff was super pleasant. I will recommend them to anyone needing body work.
I always receive great service when I have a problem. The service advisors listen to my concerns and seem to be looking out for my best interest. -Can't...
fantastic service! great management, customer service and quality work. definitely top notch body shop
Upon hearing a noise while braking after the brakes were fixed, they expedited for me an earlier appointment and diagnosed my car without charge. That...
Truly the best place to go for all your car needs. Friendly staff make this place enjoyable to come to.
We were traveling, with a dog and a packed trailer, when our truck started to smoke. We pulled into Carman Ford & Chris was wonderful. He had the parts and...
Dan Shine and manager Frank helped us get into our new Lincoln Aviator! Helpful, Friendly, answering questions. We were offered hot coffee and snacks! WE will DEFINATELY be back after summer to get our next Lincoln! Thanks Dan! Thanks Frankl!!
Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic
I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch.
Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond.
Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure.
Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business...
Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much
Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal.
Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are the best.
Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal done. Highly recommend!
Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a fair trade in value and every Ford allowance available to help us out door. Bob in finance was easy going an a joy to work with. Get over to Carman Ford for your next Ford or Lincoln they'll make it worth while dealing with Carman Ford. Thank you Peter B.
Was a great experience buying from Carman Ford. Scott was a pleasure to work with. Would recommend this dealer to friends and family.
Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional salesman, definitely ask for him!
Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience.
Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this dealership for more purchases in the future!
Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel.
I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciated. Everyone was friendly, professional, and had a low key approach.
Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Ford was the smoothest I have ever experienced.
Great experience easy to work with great sense of humor great person explains everything thanks
Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to change terms, no efforts to sell me add-ons I did not want. I am not big on writing reviews, but Scott Ponsell and Carman Ford earned this one.
Very good experience would highly recommend. Process was fast and easy looking forward to going back.
I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy.
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough.
Kyle was very in tune to our needs in leasing 2 new cars from you!
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there!
Best car dealer experience in my 25 years of experience!!! Kyle was great to work with AND transparent with all his answers.
Great experience with Vince and everyone at Carman Ford. I would recommend them to anyone looking for a new or pre-owned vehicle.
Very seamless and straight forward purchase. They made me comfortable as a first time buyer, and were straight to the point. I never felt like I was being sold something I wasn’t interested in. I would highly recommend going here and asking for either Vince or Greg.
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service!
Very easy process. They provided all the info I needed and didn’t pressure me at all. No games. No badgering!
Vince made the experience very easy and straight forward. Gave us a great price right from the get go, so there was no back and forth. Very efficient as well. He knew what I was looking for and helped me with that. Did not try to push other vehicles on to me.
Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience.
We came in not sure what I wanted, but when we found the F150, I knew. The price and mileage were good. Vincent was so professional and made the process easy, the entire team was great, I will definitely recommend Carman Ford and Dodge to anyone.
Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles.
Great service, listened to what I wanted and did not give me the run around. Everyone was very friendly, knowledgeable and helpful and let me drone on with stories and ultimately were looking to make the deal work and met me halfway to be where we needed to be. Easy to work with and I would buy here again.
Scottie made our experience wonderful from start to finish. He showed us every button and gadget the vehicle had. He assured us it was a great vehicle. His communication was superb and he knocked customer service out of the park. Go see Scottie, he will get you in your perfect car!
This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!!
Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy!
Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone!
Scott was very knowledgeable about the vehicle I purchased. I enjoyed my experience at Carmen Ford.
I could not thank the people here enough for how easy they made this experience!!
This is my 2nd Ford Edge I have purchased. Carman Ford is great to deal with and Scott made the process very easy
Scott Ponsell was extremely knowledgeable and professional. He made the buying experience easy and fast.
3rd vehicle purchased from Scott and Carman Ford Great to do business with as always
Straightforward and efficient, I enjoyed my experience in buying from Carman. I felt like my time was respected.
Best car buying experience I have had in 20 years. Simple, fast and efficient. Would recommend this dealer and Scott to everyone
Best vehicle buying experience ever. Scott, Dan and Bob are awesome! We love our Lincoln. We felt like family.
Scott answered all my questions and made purchasing my new vehicle a breeze! I highly recommend Carman and will make them my dealer of choice in the future.
Good dealership my dealer was very nice and communicated well with me throughout the process of ordering and receiving the truck
My experience was more than satisfactory from the moment I entered this dealership. I felt welcomed and Greg F. was clearly interested in understanding what I was looking for. All of the staff I engaged with was friendly and accommodating. I was very happy with the communication throughout and would recommend this dealership to others.
Very professional and trustworthy staff. I have brought my last 4 cars here over the years and have had no complaints. I had the opportunity to purchase both new and used vehicles. Thank you very much Scotty.
Just purchased my first car from Carmen Ford Lincoln in Delaware. My salesman Dan Shine was outstanding, no pressure sales, very product knowledgeable and went out of his way to find the exact SUV I was looking to purchase which was in No. Jersey. The sales manager -Dan and the business managers Bob and Frank were also excellent and all made for an excellent experience.
Dan was by far the best car salesman we have ever dealt with. He was responsive and worked with us on all sides of the deal.
Honest, friendly, and delightful to deal with. They treated us like family and answered all questions and concerns we had.
Scott was great and I left with the feeling that we are not done....he will be there if I have future needs and questions.
Amazing experience with Scott ! Professional, personable , and knowledgeable! We left the dealership very happy with our new car ! Ty, Scott .P. :)
Scott Ponsell (Sales Consultant) made my car buying experience smooth sailing. He was knowledgeable and very pleasant during the whole process. He also took the time to show me how to work all the gadgets in my brand new Explorer! He is just an awesome guy all around. I would also like to thank Frank Azan (Sales & Finance Manager) for his awesome service. I will definitely recommend anyone who is looking for a new or used car to visit Carman Lincoln Ford!
Great experience working with Scott on a 2024 Maverick purchase. He was knowledgeable and helpful in making the deal and I would recommend him to anyone looking to buy a vehicle from Carman Ford
Wonderful dealerships to work with and Dan was fantastic and went above and beyond in customer service and care and communication!
Staff was friendly and did not try to pressure us to buy. Explained the vehicle to us process was not stressful.
Scott was our salesperson. Scott was very helpful, knowledgeable and a joy! This is my second Lincoln I purchased and Scott was our salesperson! Thank you so much for your professionalism and your patience. I will definitely be back for my next Lincoln!
Scott was our salesperson. Scott was very helpful, knowledgeable and a joy! This is my second Lincoln I purchased and Scott was our salesperson! Thank you so much for your professionalism and your patience. I will definitely be back for my next Lincoln!
We purchased a Lincoln Corsair Reserve model. It was a pleasure working with our sales person, Dan Shine! We were impressed with Dan, as he is very knowledgeable and professional and he’s really a very nice man! From beginning to end, the entire process was smooth and easy. We also worked with Frank, the finance manager and Joe, the service manager. They were equally highly professional and knowledgeable. The above referenced people are excellent representatives of this dealership, Carman Lincoln!! Please take good care of them…they deserve your praise!!!
This is the third vehicle I have purchase at Carman Ford Lincoln and anther smooth and seamless purchase. Our salesman Vince was great and made this sometimes long and tedious process much better than expected. Looking on purchasing another Lincoln for my wife now. Do your research but Carman is worth a look --- good people and good prices.
John was very helpful, and we didn't feel pressured into purchasing , like a few other dealerships that we looked at
Phenomenal experience at Carman Ford. Vince & Dan were incredibly helpful every step of the way. Great experience.
Had a great experience with John and the Carman staff! So personable and worked with us to work a deal in our budget. Great communication from everyone involved and loved the experience! 10/10 would recommended seeing the great guys at Carman!
I had the pleasure of talking with Scott and he is very helpful and knowledgeable and was a delight to work with!
Scot was Great!! He had the truck I wanted ready before I gat there and was very knowledgeable about the process, which made it quick and easy!
John did a wonderful job getting us to the perfect deal! Also thanks to Frank and Todd for making it happen! Love my truck
When you go to Carman for your next vehicle ask for Scott Ponsell. He took great care of me and my husband. He got us a great deal and was very patient and very knowledgeable about the car we chose. Thank you Scott!! (I forgot to mention he is also a very funny guy!
Extremely positive group of people that made the experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am a satisfied customer.
Awesome!Thanks again! Will definitely recommend you guys. I love my 2022 Chevrolet Malibu! Drives great!
From the second I walked in to my driving off with my new vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! Everyone was friendly and willing to help! I’d suggest everyone head there to make your next purchase!
The dealership is very professional and cuts to the chase in pursuing to get a deal done. I feel they are honest in their communication about the vehicles and do their best to present a quality vehicle. I have purchased two vehicles from this dealership in the past 3 years. I have not had any issues with dealing with them and mostly this is because of having good customer oriented staff — Vince is very patient and takes time to appreciate what is important. Thank you again.
John and the entire team were so knowledgeable and friendly! At no point did I feel rushed or pressured! I will be telling everyone about the amazing cars and service!
My compliments and gratitude to John MacDonald for patiently working with me for 2 months. He is a gentleman and a scholar. Frank made the financial aspect of this transaction as easy as could be. Both men are very knowledgeable re: to all the vehicles. My compliments to Carmen Lincoln Ford and the staff. It’s a class act. Everyone is so nice and kind. Thank you guys. Marty Novak
Easy, efficient, honest during the entire process. Best customer service! All dealerships should be this great!
John and Frank made the buying process smooth. It was a pleasure buying my New Vehicle from Carman Lincoln!!!
This was a great experience from my first visit ordering my new 2024 Maverick. Being able to track the process as it was going thru different phases of assembly. And finally taking delivery of the vehicle, everyone involved making sure I was happy with my purchase, and that they had done everything they could before I drove off.
Test drove my new vehicle yesterday and came back today to buy it! Vince was a major reason we returned and was a pleasure to work with from beginning to end! We will definitely be recommending Carman to our friends and family. Thank you for an easy and stress-free experience!
Very accommodating, friendly staff. I appreciate that the salesmen were not pushy at all. I am so happy about my decision to by a navigator. I will highly recommend this team!!
John's exceptional attention to detail and expertise made my car purchasing experience truly outstanding. Alongside Frank, he ensured a seamlessly convenient process from start to finish. I couldn't be happier with their service.
It’s was a awesome experience and the staff was excellent and would recommend this location
Hi Scott, I was empressed with your sales presentation and knowledge of product line. After meeting the crew from service, parts, and business it is no wonder that Carman is a quality dealer. Keep up the good work. After the trip back to Florida I'm very impressed with the MKC!!!
Scott was a pleasure to work with. He is very knowledgeable and helped us really understand our new truck.He has a great personality as well! Thanks Scott!
Vince and Todd are great. They were very helpful with the whole experience. They took the time to explain things and made me comfortable with the process and with my new truck. Vince, Todd, and Dan are why I am a repeat customer.
Everyone was helpful and informative. Scott answered and returned all our calls, we are happy
Vince was very easy to deal with and listened to my needs and acted appropriately. He is a very kind and hard-working man.
Scott and the entire team were awesome. Very professional and made me feel at ease and welcome. I will recommend to my friends and family.
Dan and Vince were great to work with. They gave me a very fair price for my trade in and made the closing process very easy. I highly recommend the dealership and dealing with Dan and Vince.
Everything went smoothly. Showroom pleasant. John spent a lot of time going over settings and features. I
Everything and everyone from start to finish was wonderful. Scotty was extremely knowledgeable about the truck and the ford brand. He was also polite and respectful of our time. The sales manager Dan also took the time to speak with us directly and address any questions we had about the truck and the pricing. Would without question recommend this dealership.
I just purchased a Lincoln Aviator from Carman Lincoln. The experience went very smooth, from the price, to the staff at the dealership everything was great! I would recommend this dealership to anyone! I have found a new family to purchase vehicles from!!
All l can say!! Awesome experience! John Mac is an awesome sales consultant!!!keep up the good work!
What an awesome car buying experience at carman ford Lincoln. John Macdonald Rocks!!! We are enjoying our new Lincoln Aviator! Thank for everything John
Thanks to Melissa and everyone at Carman Ford for helping us get our new 2024 Explorer! They went above and beyond for us. We are very grateful and will continue to work with them!
Pleasant sales and management team, I enjoyed purchasing a vehicle, they filled my requests to purchase a vehicle from them
Very nice experience for me and my wife. The staff was very accommodating and professional. Scott was very helpful with all our questions. We love the explorer. Thanks to all of you guy’s. Steve & Mabell
Greg was so nice and attentive to every need and want I had in a car! Even when plans changed last minute and I went with a different car he was flexible and so helpful. I refused to shop at any other dealer because I wanted to remain working with Greg since he was so welcoming and friendly about everything and since I’m only 22 and very new to this it was nice to have someone who didn’t just want to make a sale but also cares about who he sells to as well! If there is any award or promotion Greg can get he deserves it!
Super fair, professional, fast, passionate about helping people! I’ll always go back to Carman!
Nothing but 1st class. That’s why we always go back for our next vehicle. John and Frank are the best
These guys go above and beyond to get you in the vehicle of your dreams. Great job by all of them, especially Mike.
John was the best so helpful a pleasure to deal with. Everyone at Carmans deserves a gold star. If your looking for a new or used car make Carman your first stop!
The service, the dealers, were awesome, I would highly recommend my family and friends to purchase a vehicle from Carmen Ford dealership, and ask for Mr. Scott Pornell, he is an awesome Professional, down to earth sale man, my husband and I Appreciate it.
I came into the dealership and as greeted by Vincent Grimaldi. I was in need of a pickup truck, but as always, it would come down to the price. I Visited several local dealerships. Vincent was, by far, the nicest and easiest to deal with. Other dealerships did not seem to want my business. Vincent was the complete opposite! I was always a Toyota truck guy, I think I'm a Ford guy now!!
Scott is the guy to see if your looking for a new car! He puts the time in and really cares about your needs, he made what can be a crazy process a ton easier!
This dealership meets the needs of every customer. They go out their ways to help you buy what you are looking for with no discrimination and welcome you each and every time even if you are just looking for prices on cars.
Very polite and accommodating, responded to my emails without much delay, not pushy, no pressure to purchase any additions, kept in contact during the 11mo it took for my order to come in
Quick easy friendly service I would recommend your company to anyone I know that needs acar
Extremely pleased with service provided by Carman Lincoln staff as always. Excellent reception upon arrival from the two salesperson that greeted me at the door. Thorough professionalism from the salesperson John MacDonald, who have been in contact with me since June 2022 when the vehicle was ordered and provided updates regarding the delay due to economic and environment issues due to the pandemic. John provided an overview of the vehicle from cradle to grave. Brian Giacchino, the finance manager, provided detailed and accurate financial data and offered incentives to enhance the sustainment and beautification of my new vehicle. The pleasant administrative assistant provided photocopies and other gratuities. The entire staff ensured that the vehicle was delivered immaculately and with a courteous demeanor from my entrance to departure. An additional "Thanks" to the Dealership for the gift to dine at Harry's Savoy Grill. Again Great service!! My thanks to the entire staff.
Greg went above and beyond to assist me with the car I drove in for service when I leased my EcoSport.
Got a great deal on a New F150 and I was treated great. The staff does a excellent job with their customers and I will definitely be coming back for future business.
Greg Grimaldi, Todd Brabender and everyone else at Carman Ford bent over backwards for my wife and I to work out our problems and needs. It was a pleasure to work with everyone at Carman and when it’s time for our next vehicle we will be going back to Carman.
Dan and Gregg were great (and have been each vehicle purchased) and helped me get into my dream truck! Worked with me over several days to go over options and solutions to hiccups on my end! Thanks Carman!
Scott and the team at Carman Ford were great! They made our visit feel welcoming and made our purchase super easy!
John and Frank was great they made my wife and I week we pulled up and frank and John helped us and got in to a nice car didn’t think that was possible but if y’all need a car get with John and Frank
Very helpful and knowledgeable salesman and gave opportunity to consider options. Great to work with.
I've purchased multiple vehicles at Carman and my experience is always the best!! Greg, Todd and Joe are a great team, and they always find the right vehicle for our family with the best price. Highly recommend!! We drive over an hour just to work with this team.
Friendly, amazing service! Communication was wonderful and they really worked with my schedule! None of the hassle. We were in and out in under an hour once our Bronco was delivered.
Carman Fords loyalty to their customers far exceeds expectations everytime I come here. Thanks Gregg and Dan for all the work they put in to our deal and the amazing savings we got on our car. You guys never let us down. Thanks John C
Very nice employees esp. Scott! Reliable help learning new ownership sets on the car.Learned a great deal from Scott.
I had a great experience at Carman Ford. I was nervous about financing a car for the first time, but they made the process very easy and took care of everything!
Honest, knowledgeable, and genuinely friendly staff will deliver to your needs. I had a thoroughly positive experience at Carman!
Michael and Todd were both awesome with my factory order and I took delivery with minimal hassle. Highly recommended
My wife and I have been dealing with the Carman auto group for over twenty years and we have always been satisfied with our experience. Greg is a true professional and an asset to your team. Kevin on the Jeep sales team was also a pleasure to deal with.
We have ordered / bought numerous Ford vehicles. Of those several have been from Carmen. I appreciate Greg in that he's not forward / intrusive salesman-product expert. He provides enough support and experience to compliment the process without crowding our need for space. We appreciate the proximity of Carman. Given the number of vehicles procured through Carman and the services we have performed by Carman, just not quite sure at times if our patronage with the dealership or to product is observed or known.
John was very knowledgeable about different car models and patient with my indecisiveness. Thank you.
Thanks Greg and Vince for a very pleasant experience. Pleasure doing Business with You Both.
Vincent was very helpful. Took the time to review and explain new options on the vehicle. Todd also was helpful and honest about costs. I would the dealership to all. Being an out of town customer it is very important to know your costs prior traveling and find out unassociated expenses.
Best and comedic Salesman. Was very helpful and Dan was the only guy to get us a great loan. Hands down best Team in the Business!!!!!
Scott is a great guy, keep the process simple easy to understand and so fun and personable. Kept us entertained with wit and quick humor throughout the whole process. No pressure and a fun time.
I have been buying from Carman since 2004. I just bought my 6th car today, a 2019 Lincoln MKZ. This is my third buying from Greg Grimaldi. Greg is outstanding! He is friendly and he doesn't hard sell the customer. Also Todd Brabender was also extremely helpful. I would 100% recommend Carman and Greg if you are buying a new or used car!
Great salesman. Very knowledgeable, Extremely personable. Had a great time at the dealer. The sales manager and finance manager were great guys too! It was a fantastic experience.
One of the best experiences I’ve ever had with a dealership. Carman & it’s staff were more than helpful & helped me with my every want/need. From Sales to sales management to Finance it was a flawless experience. I drover over 100 miles away to deal with them & im glad I did. If you need a Ford or Lincoln go see the Greg @ CARMAN !!!!
Pleasure working with John MacDonald at Carmen. Love our new Corsair. Would recommend this Lincoln dealership.
Mike was just absolutely awesome and extremely helpful. Honestly one of the best experiences I’ve ever had purchasing a vehicle.
Carman Ford has great cars for a good value. Salesman are nice and will work with you to get you out with a vehicle.
They worked their hardest to make sure i got my new car! Thank you for all of your help!
Everyone at Carman was so very nice! Scott P was amazing. He explained all the options on my new car to the T and always took the time to ask if I had any questions before moving on. Finance part was a breeze. Honestly at the end I still couldn't believe I just went through a car buying experience. Great job by everyone!!
Dealer was very helpful in securing our order for our Ford bronco, they kept us in the loop about its production. Was very happy with delivery , I would highly recommend this dealer.
Good communication, no pressure, provided price protection, overall excellent experience. Vince Girmaldi was 5 star for service
Coming to Carmen Ford dealership was the best choice. . Michael is better than excellent. He is exceptional. We are going to refer all of family members and friends to the best dealership in Delaware
Amazing! From the moment I walked in until I left. Highly recommended! The process was smooth, staff was wonderful and I was treated like royalty the entire time.
Mike was awesome! And all the process with Carman was very smoothly. I will recommend Mike and Carman for sure!
Really enjoyed working with Todd, Scott and Bob. Excellent service. 5 stars. Will be back for next vehicle.
The experience I had at Carmen ford was amazing they went above and beyond answering all my questions as well as helping us out with our autistic son while we waited for our paper work to be done. Everyone in the building went above and beyond for our family so we couldn't ask for more Thanks Guys ☆☆☆☆☆☆☆☆☆☆☆☆☆
I had been searching for a certified vehicle for the past 3 months. Most dealers would not even call me back. I called carman and spoke to a salesman named Mike. Mike actually went out to the lot and answered all my questions about the truck while on the phone. The truck was a little out of my price range. We managed to work out a very reasonable deal. Needless to say I love my truck. From the salesman to the finance manager. I am extremely happy. I have purchased many vehicles throughout my life and dealt with many dealerships. These people went above and beyond to sell me a vehicle.
It was a pleasure dealing with Scott Ponsell when purchasing our new F-250 truck. Scott was well informed on the truck and painlessly walked me through the whole process. The dealing with the other personnel at Carman was also a pleasure. I definitely will be returning when I need another vehicle.
A Very nice and helpful team ☆☆☆☆☆ Help me get exactly what I was looking for
Great job, makes thing so easy. And Scott is very nice, would go there again
They are always nice and helpful. This is the 3rd vehicle I have bought from them and I will definitely keep coming back.
The Carman dealership was FANTASTIC to work with. I was referred to the dealership by Dan Giacchino who worked with me to find my dream car. Without him, non of this would have been possible. Upon arrival, I was greeted warmly by Troy Marenco who took care of all my documentation and setup for the car. While he was setting things up, I was introduced to Joe Triboletti who talked to me about my future car, the eagles, and anything else I had on my mind. Finally, I worked through all my financing with John Mayberry who was an absolute pleasure. He explained what every document meant to help finalize the process. In all, it felt like the entire Carman team had my best interest in mind to help me complete the process. Thanks team!!!
One of the most pleasant buying experiences I've had. From the beginning John and his colleagues were very helpful and were always available to answer questions I had.
Vince the salesman did a excellent job keeping me informed on the progress of my 2022 Bronco order and throughout the sales process.
An honest dealership and a very friendly staff. You have a new customer including our son.
The dealer and the salesman were extremely professional and attentive. This is the 2nd vehicle that I purchased from Carman and this experience like the last was excellent.
Scott was great very friendly, and took the time to show me everything about my new vehicle.
Our salesman John was awesome. Very easy to work with and frank the manager was also great. Thank you . We love our car
Great dealer to purchase a Lincoln from. They listen and take care of your vehicle needs. Mike, John and Brian made our purchase enjoyable. We thank the entire Carman staff for doing a fantastic job. Thank you
Scott Ponsell is the best, always painless, always a pleasure. Carman is where my Dad bought his cars, and where I’ll buy my kids’ cars.
The service was excellent, the salesman John was very curious and very knowledgeable and helpful!
Scott is amazing! I appreciate all of his help. He made the car buying process so easy and really went out of his way to get us a monthly payment we could afford. We dealt with another salesman from another car brand and we instantly said “ No thank you. Let’s call Scott!” Thank you again!
The whole experience was quick, simple and straight to the point and with Scottie being the amazing help he is my dad and I were able to get our van in no time !
John MacDonald and the Carman team met and exceeded my expectations! They made the process so easy, provided excellent customer service and gave my a great deal! If you are in the market for a car, visit the Carman team!
Amazing! Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I can’t wait to build a relationship with this business. Thank you!
Scotty was very helpful with helping me through the process of purchasing my first car.
I bought 3 cars from Carman Lincoln Ford over the past 7 months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met Larry Giacchino who personally inquired about my buying experience at his dealership. I've had to bring 2 of the vehicles in for recalls and Pre-Owned Warranty work recently and my point of contact in their Service Dept was Joe Giacchino. This young man was outstanding! He kept me in the loop on the status of my repairs and more importantly because of the supply chain issues, he kept me informed of the status of delivery of parts that were required to finalize repairs. He arranged for my free rental (under Warranty) and his demeanor towards me as a customer was caring, empathetic and extremely professional. Great all around experience at Carman Ford Lincoln from Sales to Service. This dealership is worth referring!!! Thank you.
EXTREMELY COURTEOUS IN ASSISTING MY WIFE AND I WITH THE NEW AUTO. THE CORSAIR IS A VERY SMOOTH RIDING SUV WITH A TON OF FEATURES AND WE SO APPRECIATE MY NUMBER 1 DEALERSHIP IN THE DELAWARE AREA THKS MUCH GUYS AND CONTINUE THE GREAT WORK WILL and JANE
We recently purchase a pick up truck. We just moved out to the country and are adopting horses so it was a must have. Dan and the entire staff of Carman Ford made the buying process so simple and they made sure the truck was in great shape before selling it. They are very detailed in what they do and always strive to provide the best customer service and take great care of their customers. They are friendly, professional, honest and are very fairly prices. My family and I have brought all of our cars from them and will continue to only buy from them in the future. If you are looking for great deals, friendly and knowledgeable staff, honesty and quality then look no further that Carman Auto Group. They are the best! P.S. We love the truck and so do the horses!!
Great buying experience. Very friendly and knowledgeable staff. Scott was great. He knows his product and has great people skills.
It was a pleasant experience purchasing my new truck from Carman Ford. Scott was a wonderful salesman, and everyone else there was also very helpful. I would definitely recommend!
The dealership was great, all were very nice and a great group to work with.
We received Outstanding service and hospitality. Scott really made the buying experience painless and enjoyable.
The entire team was Great, They had everything ready for Delivery, our new Bronco looks awesome! Thanks
This is the best dealership that I ever been to.I hope to buy next car from there.
Everyone was great but Scott was the perfect salesman for my family. He didn't make us feel pressured and listened to all our needs. He was responsive to our questions and went above to make sure we got all the info we needed.
Carman Ford is a top notch dealership. Throughout my Bronco order, I was extremely grateful to have Todd has my contact. He was professional and polite and his attention to detail was top notch. At delivery, I was extremely pleased with Scott and his ability to make someone feel like you have his full attention. He provided me with a lot of operational information of my Bronco. To close, I am hopeful that the owner of Carman Ford is aware of the special people he/she has working closely with the community
Our experience with everyone at Carman Ford was excellent. We highly recommend them to anyone looking to purchase a car.
Scott and everyone else at Carman Ford made my car buying experience easy and stress free.
Friendly customer service from salesman and dealership! No hassle process. It was a great experience overall.
Scott was professional above all but friendly and funny are outstanding attributes as well. I highly recommend Scott for all your Ford vehicle purchases.
John was an exceptional salesman. Was extremely courteous and attentive to my needs. Great experience!
Very friendly to do business with. Approx 90% of transaction was completed upon my arrival. The transaction was quick and didn't waste hours waiting and negotiating.
We were very pleased with how we were treated and the professionalism of their sales and support personnel.
Incredibly pleasant car buying experience. Overall the dealership’s atmosphere was welcoming and did not feel shady or high-pressure. Everyone was very easy to work with, especially the dealer I worked with, Scott. Scott was incredibly knowledgeable and did a stellar job making the entire experience run as smooth as possible (and also had some pretty great corny jokes). I couldn’t be happier with how the entire experience went and I would highly recommend Carman Ford for anyone interested in a Ford in the greater Delaware area.
I selected Carman because it’s been a land mark business in my community. Working with Scott made it very personal and I hope the service dept will be as good to work with.
Made you feel comfortable ,easy to deal with! No issues with test drives and which gave me options
As always, nothing but the best service from Carman Ford. Everyone there is friendly & easy to work with.
Scott was helpful and friendly with my experience buying my Ford Ranger! He really knows the detail of the cars!
Thank you for everything Scott! You made my horrible situation much better! Thank you for taking the time to teach me everything.
Always a pleasure doing business with Carman. I've purchased many vehicles here through the years. It's a family run business that treats you like family.
Salesman was very knowledgeable and took the time to answer all questions. Demonstrated how to use all of the options
This was a great buying experience and Greg C Futch was great. A no pressure experience
I had an excellent car buying process with John MacDonald. I’ve never had a better buying experience from any dealership. Thank you all at the Carmangroup of Sheridan Ford!
This is my second purchase from Carman Lincoln Ford it will not be the last. They really took care of me, listened and met my needs. Scott P was really a pleasure to work with- he was honest, knowledgeable and fun!!
Great experience with Scott who was very patient & outgoing with us while we shuffled back & forth between cars. Scott was very knowledgeable in both vehicles we were looking at (Edge & Explorer). This was a very pleasant & enjoyable experience! We’ll be back in 3 years!! The Jones’
From the minute we walked in the customer service was impeccable! They gave my son a bag of toys for him to play with while his parents looked at cars. Financing was easy and straightforward. John took the time to show me all the features my new car has, set up my Bluetooth, and Lincoln app. I will tell anyone looking for a new car to go to Carman.
Everyone was so friendly and went above and beyond to help us get the perfect car for us! John, Joe, Frank and Brian couldn’t have been nicer or more down to earth.
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