When you shop for a new or used vehicle with Carman Auto Group, you’re not only enjoying our fantastic customer service and extensive inventory, but you can put your trust in the endorsements of multiple independent organizations whose job it is to rate car dealers. Carman Auto Group has been heavily awarded over the years, and we pride ourselves on these recognitions that let our customers know that we have their best interests at heart. Here are some of the awards that the Carman Auto Group has recently received.
In May of this year, Carman Ford Lincoln earned three different awards from DealerRater, a leading car dealer review and reputation management platform, The awards received were the 2022 DealerRater Delaware Ford Dealer of the Year Award for High-Quality Customer Experience, the DealerRater Delaware Ford Dealer of the Year Award for High-Quality Customer Experience, and the 2022 DealerRater Delaware Lincoln Dealer of the Year Award for High-Quality Customer Experience. Each of these awards is given to dealerships throughout the US and Canada who receive overwhelmingly positive reviews and that exemplify good customer service, quality of work, friendliness, pricing and overall experiences.
“DealerRater.com experienced record consumer review volume in 2021 – more than 1.1 million. This is a strong testament to the ability of dealers and their teams to adapt quickly to new shopping expectations. They’ve stepped up in a big way to meet consumer needs with outstanding service, and Carman Ford Lincoln stood out among its peers,” said DealerRater General Manager Jamie Oldershaw. “It is imperative, not just during challenging times, but also when our industry returns to normal to deliver above and beyond customer experiences to car shoppers and Carman Ford Lincoln provided superior customer service in 2021.”
The Carman Auto Group is also a BBB (or Better Business Bureau) Accredited Business. With an A+ BBB rating, Carman Auto Group has been accredited by the BBB since 1983, establishing us not only as a reputable dealer but as a long-standing community staple as well.
These awards and recognitions are things that we are enormously proud of at the Carman Auto Group, but not just because they give us something shiny to hang on the wall. They represent the hard work that every person on our team puts into this dealership, constantly striving to provide amazing cars, customer service, atmosphere and overall experience. We look at these awards as part of the reason that new customers come to us and old customers keep coming back again. We are the source of new and pre-owned vehicles in New Castle, DE that you can put your trust in!
